Popular FAQs https://itfaq.aus.edu/rss/faq/popular en How can I connect to AUS VPN on Windows? https://itfaq.aus.edu/faq/118 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Step 1: Visit the GlobalProtect Portal page: <a href="https://vpn.aus.edu">https://vpn.aus.edu </a>. Once the page is loaded you will need to Log in using your AUS credentials...</div></div></div> Thu, 14 May 2015 04:58:47 +0000 rsalman 118 at https://itfaq.aus.edu Software 2: AUS Apps Anywhere https://itfaq.aus.edu/faq/370 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Whether you are an existing user of Apps Anywhere or a new one, you will need to follow the below instructions to set up your...</div></div></div> Wed, 18 Sep 2019 08:50:57 +0000 analnabulsi 370 at https://itfaq.aus.edu How could I connect to AUS VPN on MAC? https://itfaq.aus.edu/faq/119 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Step 1 : Visit the GlobalProtect Portal page: <a href="https://vpn.aus.edu" target="_blank">https://vpn.aus.edu </a>. Once the page is loaded you will need to Log in using your...</div></div></div> Thu, 14 May 2015 06:36:18 +0000 rsalman 119 at https://itfaq.aus.edu How Can I Change My Password? https://itfaq.aus.edu/faq/114 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Step 1 : Click on the following link: <a href="https://passwords.aus.edu">https://passwords.aus.edu </a> Step 2 : Enter your AUS ID in the text box and click on...</div></div></div> Wed, 13 May 2015 11:10:17 +0000 rsalman 114 at https://itfaq.aus.edu How can I access my AUS personal network (ausdrive) folder on Windows? https://itfaq.aus.edu/faq/110 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">On Windows 10 Step 1 : On your desktop, right-click on the "This PC" icon and click on "Map network drive". Step 2 : Pick...</div></div></div> Tue, 12 May 2015 06:08:05 +0000 rsalman 110 at https://itfaq.aus.edu How can I access my AUS Alumni email (AlumniMail) inbox? https://itfaq.aus.edu/faq/272 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">AUS Email service can be accessed through any Web browser, from any device and anywhere. To access the service, type <a href="https://alumnimail.aus.edu">https://alumnimail.aus.edu/ </a> URL in...</div></div></div> Mon, 08 Jan 2018 04:41:16 +0000 rsalman 272 at https://itfaq.aus.edu How to install Microsoft Desktop Office on Windows? https://itfaq.aus.edu/faq/246 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Microsoft Desktop Office is available for registered students, the following information contains instructions to download and install Microsoft Office on Windows. Step 1 : Visit...</div></div></div> Mon, 06 Feb 2017 06:28:39 +0000 rsalman 246 at https://itfaq.aus.edu How do I install LockDown Browser? https://itfaq.aus.edu/faq/239 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Step 1 : Visit <a href="https://ilearn.aus.edu/">https://ilearn.aus.edu/ </a> . Once the page is loaded you will need to log in using your AUS credentials. Step 2...</div></div></div> Tue, 25 Oct 2016 07:58:38 +0000 rsalman 239 at https://itfaq.aus.edu Respondus https://itfaq.aus.edu/faq/444 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">What is Respondus? Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser...</div></div></div> Wed, 01 Apr 2020 11:19:52 +0000 root 444 at https://itfaq.aus.edu How do I use the Pharos Print Management on my laptop? https://itfaq.aus.edu/faq/108 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded">Step 1 : Go to <a href="http://pharos.aus.edu">http://pharos.aus.edu </a>. This link is only accessible from within campus . Step 2 : Click on the package that...</div></div></div> Tue, 12 May 2015 05:23:25 +0000 rsalman 108 at https://itfaq.aus.edu