ICT & IT Security department will perform maintenance this weekend, during this time, the AUS community will not have access to the Internet, VPN and AUS hosted services as per the schedule below.
Services Affected:
3:00 AM - 6:00 AM: Interruption to Internet & VPN and login to Cloud Services [ Google Email, Drive, Meet, Office 365, iLearn, Library, Digital measures, Panopto, Servicenow, iModules,Explorance, Adobe ..etc. ]
3:00 AM - 7:00 PM: All AUS Hosted Application & Web services including:
- Banner INB (http://inb.aus.edu)
- Banner SSB (https://banner.aus.edu)
- Banner Mobile (Ellucian GO)
- COVID 19, Probation forms & Financial grants application
- Passwords workstation ( https://passwords.aus.edu )
- Software 2 Apps Anywhere ( https://apps.aus.edu)
- Banner Document Management System (BDMS)
- Telephone Directory ( https://teledir.aus.edu )
- Intranet portal ( https://www2.aus.edu)
- Agility – Call center ( https://callcenter.aus.edu )
- Advance
- Pharos Printing
- Argos and Hyperion Reporting
- Academic Licensing Services
- Banner Workflow
- Room Reservation System ( https://reserve.aus.edu)
- Dspace ( https://dspace.aus.edu )
- Bulletinboard ( https://bulletinboard.aus.edu )
- Travel & Expense System
Purpose:
· Systems, Network and Applications Maintenance.
What you need to do:
After 6 AM, if your internet connection is not restored restarting your router(s) should resolve the issue. Should you still face the issue please contact IT Service Desk.
If you have any questions about this or any other message - contact the AUS Service Desk ([email protected] or x2121) or call your local technical support for verification and guidance.
To review a full calendar of Service change please click on this link: https://itfaq.aus.edu/calendar
REMEMBER! The IT Department will never ask for your password via email or over the phone.