Brief
To enhance the security and features of our Learning Management System (iLearn), a system upgrade maintenance has been scheduled for Wednesday January 20th and Thursday January 21st. During this time, AUS community will not have access to iLearn services up to 36 hours.
Additionally the firewall software is being upgraded, which might cause interruption to the Internet, Banners services, Pharos Printing, Passwords Station and Network shared folders for not more than 2 hours.
Services Affected
- Internet interruption Jan 20, 6:00 am – 8:00 am
- Banner services interruption Jan 21, 6:00 am – 8:00 am
- Pharos Printing interruption Jan 21, 6:00 am – 8:00 am
- Password station interruption Jan 21, 6:00 am – 8:00 am
- Network shared folders access Jan 21, 6:00 am – 8:00 am
- iLearn( https://ilearn.aus.edu/) Jan 20, 8:00 am – Jan 21, 6:00 pm
Outage Date / Time
Wednesday, Jan 20th, 2016 from 6:00 am To Thursday, Jan 21st, 2016 at 6:00 pm
Outage Purpose
Required upgrade to resolve software bugs and to introduce new features.
Notes and Contacts
To get more information about this outage, please get in touch with the iLearn support team by calling x1515 or send an email to [email protected].
If you have any questions about this or any other message - contact the AUS Service Desk ([email protected] or x2121) or call your local technical support for verification and guidance.
REMEMBER - The IT Services will never ask for your password via email or over the phone.