Brief
ICT & IT Security department will perform systems and network maintenance this weekend. During this time, the AUS community will not have access to the AUS Wireless & hosted services as per the schedule below.
Services Affected:
AUS Wireless (AUS_Staff, AUS_Wireless, and AUS_Guest) [Friday 2nd July 2021 - 3 AM to 9 AM up to 6 hours]
NOTE: Kindly note Network, Internet, and Wireless will not be impacted for Housing areas during this outage.
All AUS Hosted Application & Web services [Thursday 1st July 2021 - 10 PM to Friday 2nd July 2021 - 9 AM up to 11 hours] including:
- Banner INB (http://inb.aus.edu)
- Banner SSB (https://banner.aus.edu)
- Banner Mobile (Ellucian GO)
- COVID 19, Probation forms & Financial grants application (https://pulse.aus.edu)
- Passwords workstation (https://passwords.aus.edu)
- Software 2 Apps Anywhere (https://apps.aus.edu)
- ITFAQ website (https://itfaq.aus.edu)
- Banner Document Management System (BDMS)
- Telephone Directory (https://teledir.aus.edu)
- Agility – Call center (https://callcenter.aus.edu)
- Advance
- Pharos Printing
- Argos and Hyperion Reporting
- Academic Licensing Services
- Banner Workflow
- Room Reservation System (https://reserve.aus.edu)
- DSpace (https://dspace.aus.edu)
Purpose:
- Systems & network maintenance
NOTE:
Notes and Contacts
For emergency, you might need the following directory:
| Name | Direct Number |
| AUS Ambulance Drivers Mobile | 050-6776844 |
| AUS Medical Emergency Mobile | 050-6357651 |
| AUS Security Mobile | 050-6267818 |
| AUS Transportation Services Mobile | 050-6318400 |
| AUS Facility Emergency Mobile | 050-4992807 |
| AUS IT Emergency Mobile | 06-515 2121 |
| Police | 999 |
| Civil Defence | 997 |
If you have any questions or need assistance, please contact the IT Service Desk (create a support ticket at ServiceNow.aus.edu or call +971 6 515 2121).
To review a full calendar of Service changes, please click on this link: https://itfaq.aus.edu/calendar.