Brief
The ICT & IT Security department will perform network maintenance this weekend. During this time, the AUS community will notice brief intermittent interruptions to the AUS Wi-Fi networks as per the schedule below.
Services Affected:
AUS Wi-Fi networks (AUS_Staff, AUS_Wireless, and AUS_Guest) [Friday 17th Dec 2021 - 6 AM to 9 AM up to 3 hours]
NOTE: Network, Internet, and Wi-Fi services will not be impacted in housing areas during this outage period.
Notes and Contacts
For emergencies, you may need the following directory:
- Ambulance Drivers Mobile 050-6776844
- AUS Medical Emergency Mobile 050-6357651
- AUS Security Mobile 050-6267818
- AUS Transportation Services Mobile 050-6318400
- AUS Facility Emergency Mobile 050-4992807
- AUS IT Emergency Line 06-515 2121
- Police 999
- Civil Defence 997
If you have any questions or need assistance, please contact the IT Service Desk (create a support ticket at ServiceNow.aus.edu or call +971 6 515 2121).
REMEMBER - The IT Department will never ask for your password via email or over the phone.