Posted on: 12 March, 2019 - 08:54
Step 1 Close all Adobe applications on your machine.
Step 2 Click on Creative Cloud App.
- For MAC users: a small squiggly sign located on top right menu bar for Mac Users.
- For Windows users: a small squiggly sign located on bottom right under Task Bar Notification area for Windows Users.
NOTE: You can download Creative Cloud App from Adobe website, if you do not already have one. https://www.adobe.com/
Step 3 Click on Creative Cloud home icon
Step 4 Click on Sign Out.
Step 5 Login with your Adobe ID account ( AUS email address: email@example.com ).
Step 6 Select "Enterprise ID Company or school account".
Step 7 Enter your AUS Username (AUS email address: firstname.lastname@example.org)
Step 8 Click Next
Step 9 Enter your AUS Password.
Step 10 Click Sign in
Step 11 Tick the Checkbox
Step 12 Click Yes
Step 13 Check “No, I want to move my content manually later”
Step 14 Click continue
NOTE: If you have any questions about this or any other message - contact the AUS Service Desk (ITServicedesk@aus.edu or x2121) or call your local technical support for verification and guidance.