My Lockdown Browser screen is blurry, what should I do?

A blurry screen will occur when the display is set to a higher resolution than what Respondus LockDown Browser is able to support. IF your Respondus lockdown browser screen is too blurry, follow these recommendations:

  • Students with 4k monitors and other very high-resolution displays should lower the resolution before beginning a LockDown Browser quiz. The use of docking stations can also cause similar results.
  • For a non 4k monitor, we recommend a resolution of 1920 x 1080 and a scaling of 100% - 125% or so.
  • For 4K monitors, we recommend 3840 x 2160 with a scale of 200%.

Instructions on how to change your screen resolution can be found here:

For Mac:
For Windows: