Posted on: 11 May, 2020 - 12:42
A blurry screen will occur when the display is set to a higher resolution than what Respondus LockDown Browser is able to support. IF your Respondus lockdown browser screen is too blurry, follow these recommendations:
- Students with 4k monitors and other very high-resolution displays should lower the resolution before beginning a LockDown Browser quiz. The use of docking stations can also cause similar results.
- For a non 4k monitor, we recommend a resolution of 1920 x 1080 and a scaling of 100% - 125% or so.
- For 4K monitors, we recommend 3840 x 2160 with a scale of 200%.
Instructions on how to change your screen resolution can be found here:
For Mac: https://support.apple.com/en-au/guide/mac-help/mchl86d72b76/mac
For Windows: https://support.microsoft.com/en-au/help/4026956/windows-10-change-scree...