What is ServiceNow?

ServiceNow is a one-stop location that provides easy access to all AUS IT services, such as requests, self-help resources and technical assistance. It not only acts as a ticketing platform, it also serves as a communication tool between AUS IT and the wider AUS community. Using a simplified and organized workflow, ServiceNow readily connects the AUS community to IT support, allowing efficient problem-solving and ensuring transparency.

Download Links

To download ServiceNow for iOS, click here

To download ServiceNow for Android, click here

Video Contents

• Connecting to AUS ServiceNow
• Signing in with your AUS credentials
• How to report an issue
• Using Live Chat
• Viewing your Service Requests
• Viewing the Knowledge Base
• Notifications