Posted on: 5 November, 2020 - 11:54
What is ServiceNow?
ServiceNow is a one-stop location that provides easy access to all AUS IT services, such as requests, self-help resources and technical assistance. It not only acts as a ticketing platform, it also serves as a communication tool between AUS IT and the wider AUS community. Using a simplified and organized workflow, ServiceNow readily connects the AUS community to IT support, allowing efficient problem-solving and ensuring transparency.
To download ServiceNow for iOS, click here
To download ServiceNow for Android, click here
- Connecting to AUS ServiceNow
- Signing in with your AUS credentials
- How to report an issue
- Using Live Chat
- Viewing your Service Requests
- Viewing the Knowledge Base