Posted on: 2 June, 2015 - 16:03
This service includes a vast collection of Banner In-House modules developed to fulfill various AUS needs and requirements by complimenting Banner Baseline modules such as Student Dorm Management, UHC Patient Encounter and Public Relations.
- Design, Development, Deployment, Support and Maintenance of custom Banner modules and systems based on AUS administrative needs and requirements.
- Provide usage consulting and troubleshooting.
- Provide continuous enhancements based on new needs and requirements.
Activities Not included
- Provide end-users with data extracts.
Maximum planned downtime is < 87.6 hours out of 8,760 hours per year.
No end-user training is provided to clients on how to utilize the Banner In-House Modules. However, each functional department is to identify a module expert who will provide functional training to employees who use the Banner In-House module.
To request access to Banner In-House Modules, respective module owners/directors must request access via the IT Helpdesk.
The following information must be provided:
- AUS email
- Banner ID
- Access Role Details
For Customization requests, respective module owner/director must submit and approve Banner Change Request Forms.
New system requests approved by respective module owners/directors must be submitted with complete scope of work and details to IT project manager for evaluation and scheduling.
Access to Banner In-House Modules is via web browser at https://inb.aus.edu using INB account credentials.
This service is provided to clients without any fees.
Contact the IT Helpdesk by any of the following options:
|Option||On Campus||off Campus||International Calls|
|Phone||2100 option 3||06 515 2100 option 3||+971 6 515 2100 option 3|
|IT Helpdesk Website||http://ithelpdesk.aus.edu|
Please have the following information available:
- AUS identification number.
- A brief description of the problem.
- Location of the client.