Posted on: 14 May, 2015 - 08:03
Step 1: Make sure that you are using the designated release station for that specific printer you are printing with. If you are not sure ask the onsite IT Specialist.
Step 2: Make sure that your password doesn’t contain an apostrophe ( ‘ ) .
Step 3: If you are using your personal laptop to print, reinstall the printing packages.
To view how to reinstall them, refer to the following FAQ: How do I use the Pharos Print Management on my laptop?