FAQ Search Results

Faculty Information Sheet for Administering Online Tests

Part I: Test Room Specific Precautions

If you have scheduled an online test/exam, please do the following:

For a Computer Lab

Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.

The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.

For a Classroom

Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:

Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...

Categorie(s):

iLearn, Faculty

Help Conducting and Proctoring online exams help videos

In this page you will find information about:

What is respondus LockDown browser and monitor? How to prepare for an online exam? How to check for an online exam results? How will the students perform the exam? How to deal with technical issues?

What is Respondus LockDown browser and monitor?

Respondus Monitor is the AUS Exam proctoring tool. Respondus LockDown Browser is a customized browser which increases the security of test delivery in iLearn (Blackboard). When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. This prevents students from using instant messaging programs, search engines or any other digital resource during the examination. LockDown Browser will directly go to the iLearn (Blackboard) login page. Students will then login...

Categorie(s):

Software and Online Services, Faculty and Staff

How to Send Blackboard Collaborate Attendance Records to your iLearn Course Site

Step 1
Turn on the Attendance Module in your course site.

If you are unfamiliar with the Attendance module, you can get a full description of Blackboard’s Attendance module’s functionality here.

Step Two
Edit or create the Blackboard Collaborate Ultra sessions that will record attendance to the Attendance module in your course site.

Additional Notes
Attendance cannot be connected retroactively. If a session has already begun or is in the past, attendance data can no longer be automatically updated for this session into your Blackboard course site. Future sessions (and future recurring sessions) can be edited to enable attendance tracking.

You can also see who attended, and their time and connection issues,...

Categorie(s):

iLearn, Faculty

A Student's Guide to taking LockDown Browser Exam

Step 1: Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below.

Step 2: Sign into iLearn.

Step 3: Accept the "Privacy Cookies and Terms of Use".

Step 4: Choose your Class from your courses, click on the content area where the exam is waiting for you, and click on the exam itself.

Step 5: Click Begin on the exam.

Step 6: Enter the password.

Step 7: To Submit your exam, you must be on the last question on the exam, then click on “Save and Submit”.

Tips:

If you encounter an Access Denied error, click Cancel. You may then continue your exam normally. If you clicked Login instead of...

Categorie(s):

Software and Online Services, Students

Procedure for students when encountering internet connectivity issues during an exam

Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...

Categorie(s):

iLearn, Students

How Do I Download and Install Panopto for MAC?

Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials

Step 2: Click on 'Videos' in the menu.

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account.

Step 4: Click on 'Download Panopto' on the pop-up.

Step 5: Click on the 'Panopto package' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process.

Step 6: On the installation pop-up, click on continue to install the software. You will be...

Categorie(s):

Software and Online Services, Faculty and Staff

Access to Guides and ITFAQ links for Blackboard Collaborate Ultra

The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics:

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...

Categorie(s):

iLearn, Faculty

How to manage Grade Center columns in iLearn?

Three types of columns

In the Grade Center, three types of columns appear: user, calculated, and grade. Each column has a menu with options. The options that appear vary based on the type of column.

When you create or edit columns, you can select settings to display the data you want in the Grade Center. You also can hide and show columns, associate columns with categories and grading periods, and rearrange columns.

About user columns
In a new course, six default user columns appear in the Grade Center grid:

Last Name First Name Username Student ID Last Access Availability

You can't delete or edit default user columns. You can hide all but the first user column in the grid. If you need to hide the first column, you...

Categorie(s):

iLearn, Faculty

How to safely log out from iLearn?

Please follow the steps below to safely log yourself out of iLearn:

Click on the log out icon on the upper left corner of your browser

On a new screen you will get two options. Click on the "End session and log out" button. If no action is taken, you will be automatically logged out after 120 seconds. You can also select "Continue SSO session" to go back to iLearn.

After you click the "End session and log out" button, you will get the confirmation message below. Click "End Session" to complete the log out process.

Once you end your session, it's advised that you close all your browser windows.

...

Categorie(s):

iLearn, Faculty, Students

How can I use Blackboard Collaborate?

for more details please watch this Video

We have put together a student guide for using Blackboard Collaborate Ultra. The guide addresses the following topics: (access the guide here)

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join a Blackboard Collaborate Course session? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Share content Access Blackboard Collaborate Ultra using the mobile app Session Best Practices Find more help

Categorie(s):

iLearn, Students