FAQ Search Results

Final Exam Settings for Repondus Lockdown and Monitor (Faculty Information Sheet)

Introduction

This guide will walk faculty through setting up the Respondus Lockdown Browser and Monitor to allow on campus students to take the test with the Lockdown Browser but without the Monitor, while requiring remote students to take the same test with the Monitor engaged.

This guide assumes knowledge of deploying iLearn tests and working knowledge of how to use the Respondus Lockdown Browser.

Quick Links
Engaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options

Engaging the Lockdown Browser and Monitor [back to top]

Once the test has been created and deployed, with all the test options set up, and you are ready to engage the Respondus Lockdown...

Categorie(s):
iLearn, Faculty
How to Troubleshoot Respondus LockDown Browser Issues?

Students taking exams in LockDown Browser may encounter issues installing or executing the application.  If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.

The minimum system requirements for using LockDown browser is available through this link

Below are some of the most commonly reported issues, causes and resolutions.

Issue 01 - LockDown Browser is not opening

Cause: LockDown Browser installation may be corrupt or running in an inconsistent state

Resolution #1:

It’s possible some programs may be interfering with LockDown Browser.  Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.

Resolution #2:

Open Google Chrome and clear the cache.  Step-by-step instructions for clearing browser cache can found through...
Categorie(s):
iLearn, Students
How do I install LockDown Browser?

Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.

Step 2: Go to "Tools" list, Choose "LockDown Browser".

OR
 
Click on the arrow as shown below.

Step 3: Click on “Tools”.

Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.

Step 5: Click on “Install Now”.

 

Categorie(s):
iLearn, Students
I don't know my Alumni email and password. What should I do?

You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:

If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website.  You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100. 

Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
 

Categorie(s):
e-Mail, Alumni
How to check grades and instructor feedback on iLearn

The My Grades page shows the status of gradable items, such as tests, assignments, journal and blog entries, and discussion posts. The My Grades page may include item names and descriptions, due dates, student and instructor dates of activity, posted grades, points possible, links to rubrics used for grading, and your instructor's comments and feedback.
 
Access My Grades

There are three way to access your grades in Blackboard:

In a Blackboard course, on the left side course menu, click My Grades. In a Blackboard course, on the left side course menu, click Tools and then My Grades In the upper right click your name to access the Global Navigation Menu. Click the My Grades icon.           

View Grade Details

If you access My Grades from the Global Navigation Menu, you see grades for all your courses. On the left side of...

Categorie(s):
iLearn, Students
Respondus

What is Respondus?

Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.

 


How do i set up Lockdown Browser?

The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.

...
Categorie(s):
Software and Online Services, Students
As an Alumni, what services do I still have access to?

AUS Alumni have access to the following services and accounts through their AUS credentials: 

AUS Email (G-suite) AUS Banner  AUS iLearn AUS ITFAQ and [email protected] AUS Password Station AUS_Wireless Network AUS VPN on Windows and Mac devices AUS personal network...
Categorie(s):
Accounts and Passwords
How do I configure the Blackboard (iLearn) Mobile Learn Application on my smart phone/ tablet?

Step 1: To download the application on your handheld device, go to the application store for your OS:

App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.

Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".

Step 3: Follow the installation process and then launch the Application.

Step 4: In the ‘Search for your School’ Field,  Type "American University of Sharjah".

Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain

Step 6: Click on "Agree", then hit Continue to complete the login process.

 
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/

Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx

 

Categorie(s):
iLearn, Faculty, Students
Access to Guides and ITFAQ links for Blackboard Collaborate Ultra

The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics: 

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...
Categorie(s):
iLearn, Faculty
How to Send Blackboard Collaborate Attendance Records to your iLearn Course Site

Step 1
Turn on the Attendance Module in your course site.

If you are unfamiliar with the Attendance module, you can get a full description of Blackboard’s Attendance module’s functionality here.

Step Two
Edit or create the Blackboard Collaborate Ultra sessions that will record attendance to the Attendance module in your course site.

Additional Notes
Attendance cannot be connected retroactively.  If a session has already begun or is in the past, attendance data can no longer be automatically updated for this session into your Blackboard course site.  Future sessions (and future recurring sessions) can be edited to enable attendance tracking.

You can also see who attended, and their time and connection issues,...

Categorie(s):
iLearn, Faculty