FAQ Search Results

I don't know my Alumni email and password. What should I do?

You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:

If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website.  You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100. 

Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
 

Categorie(s):
e-Mail, Alumni
Faculty Information Sheet for Administering Online Tests

Part I: Test Room Specific Precautions

If you have scheduled an online test/exam, please do the following:

For a Computer Lab

Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.

The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.

For a Classroom

Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:

Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...
Categorie(s):
iLearn, Faculty
As an Alumni, what services do I still have access to?

AUS Alumni have access to the following services and accounts through their AUS credentials: 

AUS Email (G-suite) AUS Banner  AUS iLearn AUS ITFAQ and [email protected] AUS Password Station AUS_Wireless Network AUS VPN on Windows and Mac devices AUS personal network...
Categorie(s):
Accounts and Passwords
iLearn and LockDown Exam Tips
You MUST use the Lockdown Browser. Not Chrome, IE, or Firefox. Password: Enter the password, then click on Begin Exam. Don’t click SAVE on a question. Every time you move from one question to the next, the exam saves. If you get an Access Denied message, like: 

Then: Click on CANCEL. You can then resume your exam. If you click Login, you will have to sit and wait for a proctor to help you log off, and log back in. If your system hangs for more than a minute, click the refresh button.    
Categorie(s):
iLearn, Students
How can I enable Blackboard Collaborate during Respondus LockDown Browser?

You will first need to create a new session on Blackboard Collaborate for the course exam. 

Step 1: Access Blackboard Collaborate Ultra from the "Tools" menu in your course and Create Session. 

Step 2: Name your session. Example "NGN110 Final Exam" 

Step 3: Set the Start and End Date and Time. 

Note: You may need to allow some time before or after the exam. 
 
  Step 4: Under Session Settings disable the following options (refer to picture in Step 5):  Anonymize chat messages  Share audio  Share video  Draw on whiteboard  Step 5: Under Session Settings enable the following options: Post chat messages Participants can only chat privately with moderators ...
Categorie(s):
iLearn, Faculty
How to safely log out from iLearn?

Please follow the steps below to safely log yourself out of iLearn: 

Click on the log out icon on the upper left corner of your browser​

​

On a new screen you will get two options. Click on the "End session and log out" button. If no action is taken, you will be automatically logged out after 120 seconds. You can also select "Continue SSO session" to go back to iLearn.​​​

​
 

After you click the "End session and log out" button, you will get the confirmation message below. Click "End Session" to complete the log out process.​​

​
 

Once you end your session, it's advised that you close all your browser windows. ​

...
Categorie(s):
iLearn, Faculty, Students
How do I install LockDown Browser?

Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.

Step 2: Go to "Tools" list, Choose "LockDown Browser".

OR
 
Click on the arrow as shown below.

Step 3: Click on “Tools”.

Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.

Step 5: Click on “Install Now”.

 

Categorie(s):
iLearn, Students
How can I use Blackboard Collaborate?



for more details please watch this Video

We have put together a student guide for using Blackboard Collaborate Ultra. The guide addresses the following topics: (access the guide here)

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join a Blackboard Collaborate Course session? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Share content Access Blackboard Collaborate Ultra using the mobile app Session Best Practices Find more help
Categorie(s):
iLearn, Students
Respondus

What is Respondus?

Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.

 


How do i set up Lockdown Browser?

The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.

...
Categorie(s):
Software and Online Services, Students
How do I Download and Install Panopto for Windows?

Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials 

Step 2: Click on 'Videos' in the menu.

 

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account. 

Step 4: Click on 'Download Panopto' on the pop-up. 

Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process. 

If you are using an AUS device, you will be asked to authorize the installation with an admin password.

*At this point, please contact...

Categorie(s):
Software and Online Services, Faculty and Staff