FAQ Search Results

What is Respondus?

Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.

How do i set up Lockdown Browser?

The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.

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Categorie(s):

Software and Online Services, Students

How can I locate my Panopto Recordings?

If you want to create a new Panopto session, please refer to the following ITFAQ article:

How can I create a new Panopto session

Step 1: Using Google Chrome, go to ilearn.aus.edu and log in with your AUS credentials.

Step 2: Click on 'Videos' in the menu on the top-right corner.

Step 3: Click on ‘Browse’ from the menu options on the left.

Depending on where you selected to save your Panopto recordings, all recordings can be found within 'My Folders' tab (Course videos can also be seen here if created before).
*'All folders' will display any content which is public.

Need to edit a video using Panopto? See our ITFAQ guide:

How to Edit a Video using Panopto

Categorie(s):

Software and Online Services, Faculty and Staff

How to Troubleshoot Respondus LockDown Browser Issues?

Students taking exams in LockDown Browser may encounter issues installing or executing the application. If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.

The minimum system requirements for using LockDown browser is available through this link

Below are some of the most commonly reported issues, causes and resolutions.

Issue 01 - LockDown Browser is not opening

Cause: LockDown Browser installation may be corrupt or running in an inconsistent state

Resolution #1:

It’s possible some programs may be interfering with LockDown Browser. Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.

Resolution #2:

Open Google Chrome and clear the cache. Step-by-step instructions for clearing browser cache can found through...

Categorie(s):

iLearn, Students

How to take an Offline Backup of an iLearn course site.

To make room for upcoming courses on our iLearn platform and to ensure that we continue to have the maximum service availability, Courses that belong to semesters prior to Summer 2019 will be disabled on Monday, March 1st, 2021.

Blackboard offers two course site backup methods:

Part I: Course Site Export
Part II: Course Site Archive

The course export only contains course content like materials you uploaded, assignments you added, and tests you created. A course archive, on the other hand, contains course content plus students’ activities, grading, feedback, etc. A course archive is a true snapshot of an iLearn course at the time the archive was created.

After exporting or archiving the course, you will need to download the package file that contains the course export or archive.

Part I: Course Site Export

The export course feature creates a ZIP file of...

Categorie(s):

iLearn, Faculty

Procedure for students when encountering internet connectivity issues during an exam

Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...

Categorie(s):

iLearn, Students

Blackboard Instructor's Information for Fall 2020 courses on iLearn

This guide covers the following topics on getting ready to work with your iLearn course site in Fall 2020

New Course Menu Update on Copying Courses for Fall 2020 Set up the "Videos (Panopto)" course area Use "Course Messages" to communicate with students instead of using emails Accessing Blackboard Collaborate Ultra recordings for courses prior to Fall 2020 New Course Menu

Starting from Summer 2020, iLearn course sites received a new course template. Find information below for the new and updated course menu items:

Information for Instructors
This is a link to this ITFAQ article that introduces the change and provides guides...

Categorie(s):

iLearn, Faculty

How to easily navigate iLearn - Global Navigation Menu

Global Navigation Menu

Once you have logged in to iLearn, the Global Navigation Menu is always located in the upper right-hand corner of the display. Clicking your name or selecting the small triangle activates a pull-down menu where shortcuts are provided. Next to the triangle may be a small number in a red square indicating that changes, notifications, and updates have been made in any of your courses since the last login.

View the Global Navigation Menu

Log in to Blackboard. Click on your name or select the small triangle that appears in the upper right-hand corner. Select the icon or link needed.

If the Global Navigation Menu Won't Expand

If Group by Term is selected in the My Courses list settings, it may prevent the Global...

Categorie(s):

iLearn, Students

How to add Bluepulse to an iLearn course.

Step 1: Log in to iLearn

Step 2: Under 'My Courses' on the iLearn home page, select the Course which requires Bluepulse. Example, "My_Course_Waseem".

Step 3: Click on the + sign, on the top left corner. Then, click on Course Link.

Step 4: Click on Browse.

Step 5: On the pop-up window, click on Tools. From the drop-down, click on Bluepulse.

Step 6: Enter a name for the tool which will show in the Course Menu. Ensure you have checked the box for 'Available to Users'. Then, click on Submit.

The Bluepulse tool link will now be visible on the Course Menu (as shown in the picture). To open the portal, simply click on the link!

...

Categorie(s):

iLearn, Faculty

Webassign: Cengage online Purchase

This guide consists of two parts to help you purchase your book via Cengage.

Part I: Sign-in with iLearn on the WebAssign course, through the following steps:

Step 1: Login to ilearn.aus.edu.

Step 2: Click on the course that requires WebAssign.

Step 3: Under the course menu, on the left, click on WebAssign.

Step 4: If this is the first time you are using Cengage WebAssign, click on Create Account.

Step 5: A couple of fields will automatically be filled, do not change their value. Instead, fill out the missing information and click on Create Account.

The following page will appear.

Part II: Having signed in, purchase your books through the following steps:

Step 1: Ensure that you have the following...

Categorie(s):

iLearn, Students

How to create Assessment Reviews for Course Portfolios.

To report individual student's performance for inclusion in the course portfolios, follow the infographics provided below:

Step 1: On iLearn, go to your selected Course Page and into the Full Grade Centre.

Step 2: On Full Grade Centre, click on Reports and then select Create Report from the drop down menu.