FAQ Search Results

What is Respondus?

Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.

 


How do i set up Lockdown Browser?

The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.

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Step 1: Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below.
 
         

Step 2:  Sign into iLearn.

Step 3: Accept the "Privacy Cookies and Terms of Use".

Step 4: Choose your Class from your courses, click on the content area where the exam is waiting for you, and click on the exam itself.
 
Step 5: Click Begin on the exam.

Step 6:  Enter the password.

Step 7:  To Submit your exam, you must be on the last question on the exam, then click on “Save and Submit”.

Tips:

If you encounter an Access Denied error, click Cancel. You may then continue your exam normally. If you clicked Login instead of...

Students taking exams in LockDown Browser may encounter issues installing or executing the application.  If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.

The minimum system requirements for using LockDown browser is available through this link

Below are some of the most commonly reported issues, causes and resolutions.

Issue 01 - LockDown Browser is not opening

Cause: LockDown Browser installation may be corrupt or running in an inconsistent state

Resolution #1:

It’s possible some programs may be interfering with LockDown Browser.  Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.

Resolution #2:

Open Google Chrome and clear the cache.  Step-by-step instructions for clearing browser cache can found through...
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Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials 

Step 2: Click on 'Videos' in the menu.

 

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account. 

Step 4: Click on 'Download Panopto' on the pop-up. 

Step 5: Click on the 'Panopto package' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process. 

Step 6: On the installation pop-up, click on continue to install the software. You will be...

What are achievements?

You can use Blackboard achievements to create opportunities for students to earn recognition for their work. You designate criteria for issuing achievements to students in the form of both badges and certificates.

Students can see which badges and certificates they have earned and what is required to receive additional recognition. They can gain insight into learning progression toward defined competencies.

Students can publish badges to the Badge Backpack and transport evidence of their learning outside of Blackboard Learn.

Instructors can create three types of achievements:

Course Completion (requires a certificate; a badge is optional) Milestone (badge only) Custom (can be either a certificate or a badge)

How to create an achievement?

Your achievements appear in content areas and in the achievements tool.

Step 1: Open the achievements tool. You can find it in the Course Tools section of the Control...

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Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.

Step 2: Go to "Tools" list, Choose "LockDown Browser".

OR
 
Click on the arrow as shown below.

Step 3: Click on “Tools”.

Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.

Step 5: Click on “Install Now”.

 

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You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:

If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website.  You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100. 

Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
 

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If you want to create a new Panopto session, please refer to the following ITFAQ article:

How can I create a new Panopto session

Step 1: Using Google Chrome, go to ilearn.aus.edu and log in with your AUS credentials. 

Step 2: Click on 'Videos' in the menu on the top-right corner. 

Step 3: Click on ‘Browse’ from the menu options on the left. 

Depending on where you selected to save your Panopto recordings, all recordings can be found within 'My Folders' tab (Course videos can also be seen here if created before).
*'All folders' will display any content which is public.

Need to edit a video using Panopto? See our ITFAQ guide:

How to Edit a Video using Panopto

Introduction

This guide will walk faculty through setting up the Respondus Lockdown Browser and Monitor to allow on campus students to take the test with the Lockdown Browser but without the Monitor, while requiring remote students to take the same test with the Monitor engaged.

This guide assumes knowledge of deploying iLearn tests and working knowledge of how to use the Respondus Lockdown Browser.

Quick Links
Engaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options

Engaging the Lockdown Browser and Monitor [back to top]

Once the test has been created and deployed, with all the test options set up, and you are ready to engage the Respondus Lockdown...

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Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials 

Step 2: Click on 'Videos' in the menu.

 

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account. 

Step 4: Click on 'Download Panopto' on the pop-up. 

Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process. 

If you are using an AUS device, you will be asked to authorize the installation with an admin password.

*At this point, please contact...