Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
FAQ Search Results
Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.
Step 2: Go to "Tools" list, Choose "LockDown Browser".
OR
Click on the arrow as shown below.
Step 3: Click on “Tools”.
Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.
Step 5: Click on “Install Now”.
You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:
If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website. You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100.Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
What is Respondus?
Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.
How do i set up Lockdown Browser?
The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.
...The My Grades page shows the status of gradable items, such as tests, assignments, journal and blog entries, and discussion posts. The My Grades page may include item names and descriptions, due dates, student and instructor dates of activity, posted grades, points possible, links to rubrics used for grading, and your instructor's comments and feedback.
Access My Grades
There are three way to access your grades in Blackboard:
In a Blackboard course, on the left side course menu, click My Grades. In a Blackboard course, on the left side course menu, click Tools and then My Grades In the upper right click your name to access the Global Navigation Menu. Click the My Grades icon.View Grade Details
If you access My Grades from the Global Navigation Menu, you see grades for all your courses. On the left side of...
Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials
Step 2: Click on 'Videos' in the menu.
Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).
*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account.
Step 4: Click on 'Download Panopto' on the pop-up.
Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process.
If you are using an AUS device, you will be asked to authorize the installation with an admin password.
*At this point, please contact...
In this page you will find information about:
What is respondus LockDown browser and monitor? How to prepare for an online exam? How to check for an online exam results? How will the students perform the exam? How to deal with technical issues?What is Respondus LockDown browser and monitor?
Respondus Monitor is the AUS Exam proctoring tool. Respondus LockDown Browser is a customized browser which increases the security of test delivery in iLearn (Blackboard). When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. This prevents students from using instant messaging programs, search engines or any other digital resource during the examination. LockDown Browser will directly go to the iLearn (Blackboard) login page. Students will then login...
To make room for upcoming courses on our iLearn platform and to ensure that we continue to have the maximum service availability, Courses that belong to semesters prior to Summer 2019 will be disabled on Monday, March 1st, 2021.
Blackboard offers two course site backup methods:
Part I: Course Site ExportPart II: Course Site Archive
The course export only contains course content like materials you uploaded, assignments you added, and tests you created. A course archive, on the other hand, contains course content plus students’ activities, grading, feedback, etc. A course archive is a true snapshot of an iLearn course at the time the archive was created.
After exporting or archiving the course, you will need to download the package file that contains the course export or archive.
Part I: Course Site Export
The export course feature creates a ZIP file of...
Students taking exams in LockDown Browser may encounter issues installing or executing the application. If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.
The minimum system requirements for using LockDown browser is available through this link
Below are some of the most commonly reported issues, causes and resolutions.
Issue 01 - LockDown Browser is not openingCause: LockDown Browser installation may be corrupt or running in an inconsistent state
Resolution #1:
It’s possible some programs may be interfering with LockDown Browser. Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.
Resolution #2:
Open Google Chrome and clear the cache. Step-by-step instructions for clearing browser cache can found through...