Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
FAQ Search Results
Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.
Step 2: Go to "Tools" list, Choose "LockDown Browser".
OR
Click on the arrow as shown below.
Step 3: Click on “Tools”.
Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.
Step 5: Click on “Install Now”.
Global Navigation Menu
Once you have logged in to iLearn, the Global Navigation Menu is always located in the upper right-hand corner of the display. Clicking your name or selecting the small triangle activates a pull-down menu where shortcuts are provided. Next to the triangle may be a small number in a red square indicating that changes, notifications, and updates have been made in any of your courses since the last login.
View the Global Navigation Menu
If the Global Navigation Menu Won't Expand
If Group by Term is selected in the My Courses list settings, it may prevent the Global...
Quizzes & Exams
Tests and quizzes are used to assess your mastery over course content and objectives. Your instructor assigns point values to each question. Your answers are submitted for grading, and the results are recorded in the Grade Center. You can view your grades in My Grades when your instructor makes them available to you.
You can find tests in a content area, learning module, lesson plan, or folder.
Take a Test:
You should always expect that you will be in a computer lab when taking a test or quiz on iLearn. Some instructors might allow students to take some self assessments or quick revision quizzes on their own.
Your instructor lets you know when a test is available and where to find it in your course. Before you begin, make sure you have a strong internet connection. A wired connection may be more reliable than a wireless connection. If...
You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:
If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website. You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100.Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
In order to learn how to manage Drop-In Sessions on Blackboard Collaborate with Breakout Groups, you can either follow the video tutorial or the step-to-step guide below.
Important to Note:
In Walk-in situations we will treat the Main Room as Reception or Waiting Area while the Breakout Groups will be reserved for one-to-one or small group private interactions. Settings and access permissions apply to the Main Room. Within the Breakout group, Participants or Presenters will have the same access as the Moderator. For instance, they will be able to share and remove files, share their screens and access their camera and microphone. Only the Moderator has the ability to place all participants where they are needed in the Session. During walk-ins, once a new student enters a Breakout Group the chat history is automatically erased. However, files shared within the Breakout Group will still be visible and...Three types of columns
In the Grade Center, three types of columns appear: user, calculated, and grade. Each column has a menu with options. The options that appear vary based on the type of column.
When you create or edit columns, you can select settings to display the data you want in the Grade Center. You also can hide and show columns, associate columns with categories and grading periods, and rearrange columns.
About user columns
In a new course, six default user columns appear in the Grade Center grid:
You can't delete or edit default user columns. You can hide all but the first user column in the grid. If you need to hide the first column, you...
The My Grades page shows the status of gradable items, such as tests, assignments, journal and blog entries, and discussion posts. The My Grades page may include item names and descriptions, due dates, student and instructor dates of activity, posted grades, points possible, links to rubrics used for grading, and your instructor's comments and feedback.
Access My Grades
There are three way to access your grades in Blackboard:
In a Blackboard course, on the left side course menu, click My Grades. In a Blackboard course, on the left side course menu, click Tools and then My Grades In the upper right click your name to access the Global Navigation Menu. Click the My Grades icon.View Grade Details
If you access My Grades from the Global Navigation Menu, you see grades for all your courses. On the left side of...
What is Respondus?
Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.
How do i set up Lockdown Browser?
The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.
...Step 1: To download the application on your handheld device, go to the application store for your OS:
App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".
Step 3: Follow the installation process and then launch the Application.
Step 4: In the ‘Search for your School’ Field, Type "American University of Sharjah".
Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain
Step 6: Click on "Agree", then hit Continue to complete the login process.
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/
Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx