You MUST use the Lockdown Browser. Not Chrome, IE, or Firefox.
Password: Enter the password, then click on Begin Exam.
Don’t click SAVE on a question. Every time you move from one question to the next, the exam saves.
If you get an Access Denied message, like:
Then: Click on CANCEL. You can then resume your exam. If you click Login, you will have to sit and wait for a proctor to help you log off, and log back in.
If your system hangs for more than a minute, click the refresh button.
FAQ Search Results
The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics:
What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...What is Respondus?
Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.
How do i set up Lockdown Browser?
The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.
...Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.
Step 2: Go to "Tools" list, Choose "LockDown Browser".
OR
Click on the arrow as shown below.
Step 3: Click on “Tools”.
Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.
Step 5: Click on “Install Now”.
Introduction
Engaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options
This guide will walk faculty through setting up the Respondus Lockdown Browser and Monitor to allow on campus students to take the test with the Lockdown Browser but without the Monitor, while requiring remote students to take the same test with the Monitor engaged.
This guide assumes knowledge of deploying iLearn tests and working knowledge of how to use the Respondus Lockdown Browser.
Quick LinksEngaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options
Engaging the Lockdown Browser and Monitor [back to top]
Once the test has been created and deployed, with all the test options set up, and you are ready to engage the Respondus Lockdown...
Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials
Step 2: Click on 'Videos' in the menu.
Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).
*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account.
Step 4: Click on 'Download Panopto' on the pop-up.
Step 5: Click on the 'Panopto package' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process.
Step 6: On the installation pop-up, click on continue to install the software. You will be...
Students taking exams in LockDown Browser may encounter issues installing or executing the application. If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.
The minimum system requirements for using LockDown browser is available through this link
Below are some of the most commonly reported issues, causes and resolutions.
Issue 01 - LockDown Browser is not openingCause: LockDown Browser installation may be corrupt or running in an inconsistent state
Resolution #1:
It’s possible some programs may be interfering with LockDown Browser. Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.
Resolution #2:
Open Google Chrome and clear the cache. Step-by-step instructions for clearing browser cache can found through...Step 1: To download the application on your handheld device, go to the application store for your OS:
App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".
Step 3: Follow the installation process and then launch the Application.
Step 4: In the ‘Search for your School’ Field, Type "American University of Sharjah".
Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain
Step 6: Click on "Agree", then hit Continue to complete the login process.
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/
Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx
If you want to create a new Panopto session, please refer to the following ITFAQ article:
How can I create a new Panopto sessionStep 1: Using Google Chrome, go to ilearn.aus.edu and log in with your AUS credentials.
Step 2: Click on 'Videos' in the menu on the top-right corner.
Step 3: Click on ‘Browse’ from the menu options on the left.
Depending on where you selected to save your Panopto recordings, all recordings can be found within 'My Folders' tab (Course videos can also be seen here if created before).
*'All folders' will display any content which is public.
Need to edit a video using Panopto? See our ITFAQ guide:
How to Edit a Video using Panopto