Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
FAQ Search Results
Three types of columns
In the Grade Center, three types of columns appear: user, calculated, and grade. Each column has a menu with options. The options that appear vary based on the type of column.
When you create or edit columns, you can select settings to display the data you want in the Grade Center. You also can hide and show columns, associate columns with categories and grading periods, and rearrange columns.
About user columns
In a new course, six default user columns appear in the Grade Center grid:
You can't delete or edit default user columns. You can hide all but the first user column in the grid. If you need to hide the first column, you...
What is Respondus?
Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.
How do i set up Lockdown Browser?
The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.
...Step 1
Turn on the Attendance Module in your course site.
If you are unfamiliar with the Attendance module, you can get a full description of Blackboard’s Attendance module’s functionality here.
Step Two
Edit or create the Blackboard Collaborate Ultra sessions that will record attendance to the Attendance module in your course site.
Additional Notes
Attendance cannot be connected retroactively. If a session has already begun or is in the past, attendance data can no longer be automatically updated for this session into your Blackboard course site. Future sessions (and future recurring sessions) can be edited to enable attendance tracking.
You can also see who attended, and their time and connection issues,...
Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials
Step 2: Click on 'Videos' in the menu.
Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).
*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account.
Step 4: Click on 'Download Panopto' on the pop-up.
Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process.
If you are using an AUS device, you will be asked to authorize the installation with an admin password.
*At this point, please contact...
If you haven't already installed Panopto on your device, please refer to the following ITFAQ articles:
How do I download and install Panopto on Windows? How do I download and install Panopto on Mac?Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and log in with your AUS credentials.
Step 2: Click on 'Videos' in the menu on the top-right corner.
Step 3: On the Videos section, click 'Create', and then select 'Record a New Session' from the drop-down menu.
Step 4: Your browser will ask to open Panopto. Click on ‘Open Panopto'. If this is your first time, allow Chrome to access your Microphone and Camera when prompted.
Step 5: Once Panopto has been launched, please ensure that: ...
This guide covers the following topics on getting ready to work with your iLearn course site in Fall 2020
New Course Menu Update on Copying Courses for Fall 2020 Set up the "Videos (Panopto)" course area Use "Course Messages" to communicate with students instead of using emails Accessing Blackboard Collaborate Ultra recordings for courses prior to Fall 2020 New Course MenuStarting from Summer 2020, iLearn course sites received a new course template. Find information below for the new and updated course menu items:
Information for Instructors
This is a link to this ITFAQ article that introduces the change and provides guides...
Part I: Test Room Specific Precautions
If you have scheduled an online test/exam, please do the following:
For a Computer Lab
Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.
The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.
For a Classroom
Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:
Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...Instructor Quick Start Guide LockDown Browser and Respondus Monitor
Student information template to be used in an iLearn course or in a syllabus
AUS Online Exams Guide
In order to learn how to manage Drop-In Sessions on Blackboard Collaborate with Breakout Groups, you can either follow the video tutorial or the step-to-step guide below.
Important to Note:
In Walk-in situations we will treat the Main Room as Reception or Waiting Area while the Breakout Groups will be reserved for one-to-one or small group private interactions. Settings and access permissions apply to the Main Room. Within the Breakout group, Participants or Presenters will have the same access as the Moderator. For instance, they will be able to share and remove files, share their screens and access their camera and microphone. Only the Moderator has the ability to place all participants where they are needed in the Session. During walk-ins, once a new student enters a Breakout Group the chat history is automatically erased. However, files shared within the Breakout Group will still be visible and...