AUS Alumni have access to the following services and accounts through their AUS credentials:
AUS Email (G-suite) AUS Banner AUS iLearn AUS ITFAQ and [email protected] AUS Password Station AUS_Wireless Network AUS VPN on Windows and Mac devices AUS personal network...FAQ Search Results
Students taking exams in LockDown Browser may encounter issues installing or executing the application. If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.
The minimum system requirements for using LockDown browser is available through this link
Below are some of the most commonly reported issues, causes and resolutions.
Issue 01 - LockDown Browser is not openingCause: LockDown Browser installation may be corrupt or running in an inconsistent state
Resolution #1:
It’s possible some programs may be interfering with LockDown Browser. Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.
Resolution #2:
Open Google Chrome and clear the cache. Step-by-step instructions for clearing browser cache can found through...Step 1: Open the Bluepulse portal from the iLearn Course.
Step 2: Go to Pairing Devices on the right side of the home page.
Step 3: Enter your email address for the pairing code OR click QR code to generate a pairing code.
Step 4: Download and launch the Bluepulse mobile application on your phone.
Step 5: Open Bluepulse on your phone.
Step 6: Scan the QR code from your computer screen. Alternatively, you can enter the pairing code manually into the Bluepulse app on your phone.
NOTE: Both the pairing code and QR code expire after 2 hours. If this happens, simply select 'Show my QR code' to automatically generate a new one.
Step 1: Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below.
Step 2: Sign into iLearn.
Step 3: Accept the "Privacy Cookies and Terms of Use".
Step 4: Choose your Class from your courses, click on the content area where the exam is waiting for you, and click on the exam itself.
Step 5: Click Begin on the exam.
Step 6: Enter the password.
Step 7: To Submit your exam, you must be on the last question on the exam, then click on “Save and Submit”.
Tips:
If you encounter an Access Denied error, click Cancel. You may then continue your exam normally. If you clicked Login instead of...Part I: Test Room Specific Precautions
If you have scheduled an online test/exam, please do the following:
For a Computer Lab
Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.
The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.
For a Classroom
Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:
Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee... Introduction
Engaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options
This guide will walk faculty through setting up the Respondus Lockdown Browser and Monitor to allow on campus students to take the test with the Lockdown Browser but without the Monitor, while requiring remote students to take the same test with the Monitor engaged.
This guide assumes knowledge of deploying iLearn tests and working knowledge of how to use the Respondus Lockdown Browser.
Quick LinksEngaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options
Engaging the Lockdown Browser and Monitor [back to top]
Once the test has been created and deployed, with all the test options set up, and you are ready to engage the Respondus Lockdown...
You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:
If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website. You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100.Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.
Step 2: Go to "Tools" list, Choose "LockDown Browser".
OR
Click on the arrow as shown below.
Step 3: Click on “Tools”.
Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.
Step 5: Click on “Install Now”.
If you haven't already installed Panopto on your device, please refer to the following ITFAQ articles:
How do I download and install Panopto on Windows? How do I download and install Panopto on Mac?Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and log in with your AUS credentials.
Step 2: Click on 'Videos' in the menu on the top-right corner.
Step 3: On the Videos section, click 'Create', and then select 'Record a New Session' from the drop-down menu.
Step 4: Your browser will ask to open Panopto. Click on ‘Open Panopto'. If this is your first time, allow Chrome to access your Microphone and Camera when prompted.
Step 5: Once Panopto has been launched, please ensure that: ...
Global Navigation Menu
Once you have logged in to iLearn, the Global Navigation Menu is always located in the upper right-hand corner of the display. Clicking your name or selecting the small triangle activates a pull-down menu where shortcuts are provided. Next to the triangle may be a small number in a red square indicating that changes, notifications, and updates have been made in any of your courses since the last login.
View the Global Navigation Menu
If the Global Navigation Menu Won't Expand
If Group by Term is selected in the My Courses list settings, it may prevent the Global...