FAQ Search Results
If you haven't already installed Panopto on your device, please refer to the following ITFAQ articles:
How do I download and install Panopto on Windows? How do I download and install Panopto on Mac?Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and log in with your AUS credentials.
Step 2: Click on 'Videos' in the menu on the top-right corner.
Step 3: On the Videos section, click 'Create', and then select 'Record a New Session' from the drop-down menu.
Step 4: Your browser will ask to open Panopto. Click on ‘Open Panopto'. If this is your first time, allow Chrome to access your Microphone and Camera when prompted.
Step 5: Once Panopto has been launched, please ensure that: ...
Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials
Step 2: Click on 'Videos' in the menu.
Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).
*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account.
Step 4: Click on 'Download Panopto' on the pop-up.
Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process.
If you are using an AUS device, you will be asked to authorize the installation with an admin password.
*At this point, please contact...
Step 1: Visit https://ilearn.aus.edu/ . Once the page is loaded you will need to log in using your AUS credentials.
Step 2: Go to "Tools" list, Choose "LockDown Browser".
OR
Click on the arrow as shown below.
Step 3: Click on “Tools”.
Step 4: Click on “LockDown Browser (right click, and open link in a new tab)”.
Step 5: Click on “Install Now”.
What is Respondus?
Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.
How do i set up Lockdown Browser?
The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.
...Step 1: To download the application on your handheld device, go to the application store for your OS:
App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".
Step 3: Follow the installation process and then launch the Application.
Step 4: In the ‘Search for your School’ Field, Type "American University of Sharjah".
Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain
Step 6: Click on "Agree", then hit Continue to complete the login process.
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/
Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx
Part I: Test Room Specific Precautions
If you have scheduled an online test/exam, please do the following:
For a Computer Lab
Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.
The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.
For a Classroom
Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:
Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...You will continue to use the same AUS ID (b000xxx/g000xxx) and password to log into your alumni email as well (same as ilearn and Banner). If your password does not work, you can do two things:
If you were previously enrolled to the password station (https://passwords.aus.edu) you can reset it yourself by visiting the website. You can get your Alumni information by sending an email to [email protected]. You could also call the Office of Advancement and Alumni Affairs, 06-5152100.Please make sure to include your AUS ID number, phone number and an alternative email address for us to contact you.
To make room for upcoming courses on our iLearn platform and to ensure that we continue to have the maximum service availability, Courses that belong to semesters prior to Summer 2019 will be disabled on Monday, March 1st, 2021.
Blackboard offers two course site backup methods:
Part I: Course Site ExportPart II: Course Site Archive
The course export only contains course content like materials you uploaded, assignments you added, and tests you created. A course archive, on the other hand, contains course content plus students’ activities, grading, feedback, etc. A course archive is a true snapshot of an iLearn course at the time the archive was created.
After exporting or archiving the course, you will need to download the package file that contains the course export or archive.
Part I: Course Site Export
The export course feature creates a ZIP file of...
Students taking exams in LockDown Browser may encounter issues installing or executing the application. If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.
The minimum system requirements for using LockDown browser is available through this link
Below are some of the most commonly reported issues, causes and resolutions.
Issue 01 - LockDown Browser is not openingCause: LockDown Browser installation may be corrupt or running in an inconsistent state
Resolution #1:
It’s possible some programs may be interfering with LockDown Browser. Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.
Resolution #2:
Open Google Chrome and clear the cache. Step-by-step instructions for clearing browser cache can found through...