for more details please watch this Video
We have put together a student guide for using Blackboard Collaborate Ultra. The guide addresses the following topics: (access the guide here)
FAQ Search Results
Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
In this page you will find information about:
What is respondus LockDown browser and monitor? How to prepare for an online exam? How to check for an online exam results? How will the students perform the exam? How to deal with technical issues?What is Respondus LockDown browser and monitor?
Respondus Monitor is the AUS Exam proctoring tool. Respondus LockDown Browser is a customized browser which increases the security of test delivery in iLearn (Blackboard). When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. This prevents students from using instant messaging programs, search engines or any other digital resource during the examination. LockDown Browser will directly go to the iLearn (Blackboard) login page. Students will then login...
In order to learn how to manage Drop-In Sessions on Blackboard Collaborate with Breakout Groups, you can either follow the video tutorial or the step-to-step guide below.
Important to Note:
In Walk-in situations we will treat the Main Room as Reception or Waiting Area while the Breakout Groups will be reserved for one-to-one or small group private interactions. Settings and access permissions apply to the Main Room. Within the Breakout group, Participants or Presenters will have the same access as the Moderator. For instance, they will be able to share and remove files, share their screens and access their camera and microphone. Only the Moderator has the ability to place all participants where they are needed in the Session. During walk-ins, once a new student enters a Breakout Group the chat history is automatically erased. However, files shared within the Breakout Group will still be visible and...The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics:
What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...Step 1: To download the application on your handheld device, go to the application store for your OS:
App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".
Step 3: Follow the installation process and then launch the Application.
Step 4: In the ‘Search for your School’ Field, Type "American University of Sharjah".
Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain
Step 6: Click on "Agree", then hit Continue to complete the login process.
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/
Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx
Quizzes & Exams
Tests and quizzes are used to assess your mastery over course content and objectives. Your instructor assigns point values to each question. Your answers are submitted for grading, and the results are recorded in the Grade Center. You can view your grades in My Grades when your instructor makes them available to you.
You can find tests in a content area, learning module, lesson plan, or folder.
Take a Test:
You should always expect that you will be in a computer lab when taking a test or quiz on iLearn. Some instructors might allow students to take some self assessments or quick revision quizzes on their own.
Your instructor lets you know when a test is available and where to find it in your course. Before you begin, make sure you have a strong internet connection. A wired connection may be more reliable than a wireless connection. If...
You MUST use the Lockdown Browser. Not Chrome, IE, or Firefox.
Password: Enter the password, then click on Begin Exam.
Don’t click SAVE on a question. Every time you move from one question to the next, the exam saves.
If you get an Access Denied message, like:
Then: Click on CANCEL. You can then resume your exam. If you click Login, you will have to sit and wait for a proctor to help you log off, and log back in.
If your system hangs for more than a minute, click the refresh button.
Case One:
1. When the error message shown in the figure below appears, there will be two option buttons:
CANCEL and LOGIN. Click on CANCEL and the student may resume the exam.2. If the LOGIN button was clicked, the student will be presented with the standard iLearn login screen, but the student will be unable to log back in. A proctor must then:
a. Click on the “I” button.
b. Then click on the Proctor Options button.
c. Then enter the proctor’s exit password.
Special Note:
If “Force Completion” was not checked on the exam options, the student can re-enter the exam and can resume the exam where they left off, simply by re-starting the...Part I: Test Room Specific Precautions
If you have scheduled an online test/exam, please do the following:
For a Computer Lab
Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.
The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.
For a Classroom
Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:
Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...