Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
FAQ Search Results
In order to learn how to manage Drop-In Sessions on Blackboard Collaborate with Breakout Groups, you can either follow the video tutorial or the step-to-step guide below.
Important to Note:
In Walk-in situations we will treat the Main Room as Reception or Waiting Area while the Breakout Groups will be reserved for one-to-one or small group private interactions. Settings and access permissions apply to the Main Room. Within the Breakout group, Participants or Presenters will have the same access as the Moderator. For instance, they will be able to share and remove files, share their screens and access their camera and microphone. Only the Moderator has the ability to place all participants where they are needed in the Session. During walk-ins, once a new student enters a Breakout Group the chat history is automatically erased. However, files shared within the Breakout Group will still be visible and...To report individual student's performance for inclusion in the course portfolios, follow the infographics provided below:
Step 1: On iLearn, go to your selected Course Page and into the Full Grade Centre.
Step 2: On Full Grade Centre, click on Reports and then select Create Report from the drop down menu.
Step 3: Choose the Report Settings as shown below:
This will generate a Report for you as shown below:
Step 4: Paste the generated Report onto Excel as shown below:
Don't forget to SAVE!
Blackboard Collaborate Ultra now allows you to send multiple, up to 500, invitations at once using an Excel sheet. However, this feature is not available through an iLearn course but on Blackboard Collaborate Ultra accounts only. Follow the steps below to learn how:
Step 1: Open a Microsoft Excel file to add your guest details. Name the columns as the following:
displayName (required) email (required) role (optional; if left blank the system will automatically assign your guests the participant role) moderator presenter participantNOTE: It is important to use the exact headings. Any other version, such as Display Name or E-mail, will not be recognized by the system. Please see the picture provided in Step 3.
Step 2: Before saving your file, ensure you have chosen the CSV format under File Format...
What are achievements?
You can use Blackboard achievements to create opportunities for students to earn recognition for their work. You designate criteria for issuing achievements to students in the form of both badges and certificates.
Students can see which badges and certificates they have earned and what is required to receive additional recognition. They can gain insight into learning progression toward defined competencies.
Students can publish badges to the Badge Backpack and transport evidence of their learning outside of Blackboard Learn.
Instructors can create three types of achievements:
Course Completion (requires a certificate; a badge is optional) Milestone (badge only) Custom (can be either a certificate or a badge)How to create an achievement?
Your achievements appear in content areas and in the achievements tool.
Step 1: Open the achievements tool. You can find it in the Course Tools section of the Control...
Force Test Completion: If force completion is enabled, you must complete the test the first time it is launched. If force completion is enabled, it is noted at the top of the test. You are not allowed to exit the test and continue working on it at a later date. The Save function is available for you to save the test as you work through it, but you are not allowed to exit and restart the test.
Backtrack Prohibited: You are not allowed to go back to questions you have already answered if backtracking is prohibited. If backtracking is prohibited, it is noted at the top of the test. When you take a test that does not allow backtracking, an error appears when you attempt to use the Back function within the test.
Test Presentation: Your instructor has two different options for presenting questions in tests: All-at-once or One-at-a-time. An All-at-once test presents all...
Issue description
Instructors who wish to monitor their students live during a LockDown Broswer exam adds a URL to a Bb Collaborate Session on the iLearn exam page. Students will click on the link and join the Bb Collaborate session on the LockDown Browser in a new tab.
This is now has been reported no longer working. Students will not be connected to the Bb Collaborate session and will get the error message "Chrome 78 isn't support"
Explanation
Bb Collaborate usually updates its browser version requirements more frequently. On Chrome the current version required at the time of this article is Chrome 79. LockDown Browser is a Chromium based browser that is currently at version 78 which is not supported by Bb Collaborate. That's the reason why Bb Collaborate doesn't currently work under Respondus...
Three types of columns
In the Grade Center, three types of columns appear: user, calculated, and grade. Each column has a menu with options. The options that appear vary based on the type of column.
When you create or edit columns, you can select settings to display the data you want in the Grade Center. You also can hide and show columns, associate columns with categories and grading periods, and rearrange columns.
About user columns
In a new course, six default user columns appear in the Grade Center grid:
You can't delete or edit default user columns. You can hide all but the first user column in the grid. If you need to hide the first column, you...
You MUST use the Lockdown Browser. Not Chrome, IE, or Firefox.
Password: Enter the password, then click on Begin Exam.
Don’t click SAVE on a question. Every time you move from one question to the next, the exam saves.
If you get an Access Denied message, like:
Then: Click on CANCEL. You can then resume your exam. If you click Login, you will have to sit and wait for a proctor to help you log off, and log back in.
If your system hangs for more than a minute, click the refresh button.
The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics:
What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...