FAQ Search Results

A Student's Guide to taking LockDown Browser Exam

Step 1: Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below.
 
         

Step 2:  Sign into iLearn.

Step 3: Accept the "Privacy Cookies and Terms of Use".

Step 4: Choose your Class from your courses, click on the content area where the exam is waiting for you, and click on the exam itself.
 
Step 5: Click Begin on the exam.

Step 6:  Enter the password.

Step 7:  To Submit your exam, you must be on the last question on the exam, then click on “Save and Submit”.

Tips:

If you encounter an Access Denied error, click Cancel. You may then continue your exam normally. If you clicked Login instead of...
Categorie(s):
Software and Online Services, Students
How to take an online test on iLearn?

Quizzes & Exams

Tests and quizzes are used to assess your mastery over course content and objectives. Your instructor assigns point values to each question. Your answers are submitted for grading, and the results are recorded in the Grade Center. You can view your grades in My Grades when your instructor makes them available to you.

You can find tests in a content area, learning module, lesson plan, or folder.

Take a Test:
You should always expect that you will be in a computer lab when taking a test or quiz on iLearn. Some instructors might allow students to take some self assessments or quick revision quizzes on their own.

Your instructor lets you know when a test is available and where to find it in your course. Before you begin, make sure you have a strong internet connection. A wired connection may be more reliable than a wireless connection. If...

Categorie(s):
iLearn, Students
How can I enable Blackboard Collaborate during Respondus LockDown Browser?

You will first need to create a new session on Blackboard Collaborate for the course exam. 

Step 1: Access Blackboard Collaborate Ultra from the "Tools" menu in your course and Create Session. 

Step 2: Name your session. Example "NGN110 Final Exam" 

Step 3: Set the Start and End Date and Time. 

Note: You may need to allow some time before or after the exam. 
 
  Step 4: Under Session Settings disable the following options (refer to picture in Step 5):  Anonymize chat messages  Share audio  Share video  Draw on whiteboard  Step 5: Under Session Settings enable the following options: Post chat messages Participants can only chat privately with moderators ...
Categorie(s):
iLearn, Faculty
How to manage Drop-In Sessions on Blackboard Collaborate

In order to learn how to manage Drop-In Sessions on Blackboard Collaborate with Breakout Groups, you can either follow the video tutorial or the step-to-step guide below. 

Important to Note: 

In Walk-in situations we will treat the Main Room as Reception or Waiting Area while the Breakout Groups will be reserved for one-to-one or small group private interactions.  Settings and access permissions apply to the Main Room. Within the Breakout group, Participants or Presenters will have the same access as the Moderator. For instance, they will be able to share and remove files, share their screens and access their camera and microphone. Only the Moderator has the ability to place all participants where they are needed in the Session. During walk-ins, once a new student enters a Breakout Group the chat history is automatically erased. However, files shared within the Breakout Group will still be visible and...
Categorie(s):
iLearn, Faculty
Help Conducting and Proctoring online exams help videos

In this page you will find information about:

What is respondus LockDown browser and monitor? How to prepare for an online exam? How to check for an online exam results? How will the students perform the exam? How to deal with technical issues?

What is Respondus LockDown browser and monitor?

Respondus Monitor is the AUS Exam proctoring tool. Respondus LockDown Browser is a customized browser which increases the security of test delivery in iLearn (Blackboard). When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. This prevents students from using instant messaging programs, search engines or any other digital resource during the examination. LockDown Browser will directly go to the iLearn (Blackboard) login page. Students will then login...

Categorie(s):
Software and Online Services, Faculty and Staff
​What are different test presentation options in iLearn?

Force Test Completion: If force completion is enabled, you must complete the test the first time it is launched. If force completion is enabled, it is noted at the top of the test. You are not allowed to exit the test and continue working on it at a later date. The Save function is available for you to save the test as you work through it, but you are not allowed to exit and restart the test.

Backtrack Prohibited: You are not allowed to go back to questions you have already answered if backtracking is prohibited. If backtracking is prohibited, it is noted at the top of the test. When you take a test that does not allow backtracking, an error appears when you attempt to use the Back function within the test.

Test Presentation: Your instructor has two different options for presenting questions in tests: All-at-once or One-at-a-time. An All-at-once test presents all...

Categorie(s):
iLearn, Students
How to access Bluepulse on your mobile device.

Step 1: Open the Bluepulse portal from the iLearn Course. 

Step 2: Go to Pairing Devices on the right side of the home page. 

Step 3: Enter your email address for the pairing code OR click QR code to generate a pairing code. 

Step 4: Download and launch the Bluepulse mobile application on your phone. 

Step 5: Open Bluepulse on your phone. 

Step 6: Scan the QR code from your computer screen. Alternatively, you can enter the pairing code manually into the Bluepulse app on your phone.

NOTE: Both the pairing code and QR code expire after 2 hours. If this happens, simply select 'Show my QR code' to automatically generate a new one. 

Categorie(s):
iLearn
Procedure for students when encountering internet connectivity issues during an exam
Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121  In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
Categorie(s):
iLearn, Students
Bb Collaborate Ultra no longer works with LockDown Browser. Error message "Chrome 78 isn't supported"

Issue description

Instructors who wish to monitor their students live during a LockDown Broswer exam adds a URL to a Bb Collaborate Session on the iLearn exam page. Students will click on the link and join the Bb Collaborate session on the LockDown Browser in a new tab.

This is now has been reported no longer working. Students will not be connected to the Bb Collaborate session and will get the error message "Chrome 78 isn't support"

Explanation

Bb Collaborate usually updates its browser version requirements more frequently. On Chrome the current version required at the time of this article is Chrome 79. LockDown Browser is a Chromium based browser that is currently at version 78 which is not supported by Bb Collaborate. That's the reason why Bb Collaborate doesn't currently work under Respondus...

Categorie(s):
iLearn, Faculty, Students
How to create Assessment Reviews for Course Portfolios.

To report individual student's performance for inclusion in the course portfolios, follow the infographics provided below: 

Step 1: On iLearn, go to your selected Course Page and into the Full Grade Centre.

Step 2: On Full Grade Centre, click on Reports and then select Create Report from the drop down menu. 

Step 3: Choose the Report Settings as shown below: 

       


This will generate a Report for you as shown below: 

Step 4: Paste the generated Report onto Excel as shown below: 

Don't forget to SAVE!
 

Categorie(s):
iLearn, Faculty