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Instructor Quick Start Guide LockDown Browser and Respondus Monitor

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Student information template to be used in an iLearn course or in a syllabus 

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AUS Online Exams Guide

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Please follow the steps below to safely log yourself out of iLearn: 

Click on the log out icon on the upper left corner of your browser​

On a new screen you will get two options. Click on the "End session and log out" button. If no action is taken, you will be automatically logged out after 120 seconds. You can also select "Continue SSO session" to go back to iLearn.​​​


 

After you click the "End session and log out" button, you will get the confirmation message below. Click "End Session" to complete the log out process.​​


 

Once you end your session, it's advised that you close all your browser windows. ​

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Global Navigation Menu
 
Once you have logged in to iLearn, the Global Navigation Menu is always located in the upper right-hand corner of the display. Clicking your name or selecting the small triangle activates a pull-down menu where shortcuts are provided. Next to the triangle may be a small number in a red square indicating that changes, notifications, and updates have been made in any of your courses since the last login.
 

 
View the Global Navigation Menu
 

Log in to Blackboard. Click on your name or select the small triangle that appears in the upper right-hand corner. Select the icon or link needed. 

If the Global Navigation Menu Won't Expand
 
If Group by Term is selected in the My Courses list settings, it may prevent the Global...

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Students taking exams in LockDown Browser may encounter issues installing or executing the application.  If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser.

The minimum system requirements for using LockDown browser is available through this link

Below are some of the most commonly reported issues, causes and resolutions.

Issue 01 - LockDown Browser is not opening

Cause: LockDown Browser installation may be corrupt or running in an inconsistent state

Resolution #1:

It’s possible some programs may be interfering with LockDown Browser.  Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. This includes programs which are executed during start-up and deemed non-essential. Don’t disable wireless/network connection.

Resolution #2:

Open Google Chrome and clear the cache.  Step-by-step instructions for clearing browser cache can found through...
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AUS Alumni have access to the following services and accounts through their AUS credentials: 

AUS Email (G-suite) AUS Banner  AUS iLearn AUS ITFAQ and [email protected] AUS Password Station AUS_Wireless Network AUS VPN on Windows and Mac devices AUS personal network...
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Issue description

Instructors who wish to monitor their students live during a LockDown Broswer exam adds a URL to a Bb Collaborate Session on the iLearn exam page. Students will click on the link and join the Bb Collaborate session on the LockDown Browser in a new tab.

This is now has been reported no longer working. Students will not be connected to the Bb Collaborate session and will get the error message "Chrome 78 isn't support"

Explanation

Bb Collaborate usually updates its browser version requirements more frequently. On Chrome the current version required at the time of this article is Chrome 79. LockDown Browser is a Chromium based browser that is currently at version 78 which is not supported by Bb Collaborate. That's the reason why Bb Collaborate doesn't currently work under Respondus...

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Step 1: Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below.
 
         

Step 2:  Sign into iLearn.

Step 3: Accept the "Privacy Cookies and Terms of Use".

Step 4: Choose your Class from your courses, click on the content area where the exam is waiting for you, and click on the exam itself.
 
Step 5: Click Begin on the exam.

Step 6:  Enter the password.

Step 7:  To Submit your exam, you must be on the last question on the exam, then click on “Save and Submit”.

Tips:

If you encounter an Access Denied error, click Cancel. You may then continue your exam normally. If you clicked Login instead of...

Introduction

This guide will walk faculty through setting up the Respondus Lockdown Browser and Monitor to allow on campus students to take the test with the Lockdown Browser but without the Monitor, while requiring remote students to take the same test with the Monitor engaged.

This guide assumes knowledge of deploying iLearn tests and working knowledge of how to use the Respondus Lockdown Browser.

Quick Links
Engaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options

Engaging the Lockdown Browser and Monitor [back to top]

Once the test has been created and deployed, with all the test options set up, and you are ready to engage the Respondus Lockdown...

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Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials 

Step 2: Click on 'Videos' in the menu.

 

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account. 

Step 4: Click on 'Download Panopto' on the pop-up. 

Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process. 

If you are using an AUS device, you will be asked to authorize the installation with an admin password.

*At this point, please contact...

Part I: Test Room Specific Precautions

If you have scheduled an online test/exam, please do the following:

For a Computer Lab

Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.

The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.

For a Classroom

Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:

Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...
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