FAQ Search Results

A Proctor Guide to Coping with Lockdown Browser Issues

Case One:

1. When the error message shown in the figure below appears, there will be two option buttons:

CANCEL and LOGIN.  Click on CANCEL and the student may resume the exam.

2. If the LOGIN button was clicked, the student will be presented with the standard iLearn login screen, but the student will be unable to log back in. A proctor must then:

a. Click on the “I” button.

b. Then click on the Proctor Options button.

c. Then enter the proctor’s exit password.

Special Note:

If “Force Completion” was not checked on the exam options, the student can re-enter the exam and can resume the exam where they left off, simply by re-starting the...
Categorie(s):
iLearn, Faculty
Respondus

What is Respondus?

Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.

 


How do i set up Lockdown Browser?

The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.

...
Categorie(s):
Software and Online Services, Students
How to take an Offline Backup of an iLearn course site.

To make room for upcoming courses on our iLearn platform and to ensure that we continue to have the maximum service availability, Courses that belong to semesters prior to Summer 2019 will be disabled on Monday, March 1st, 2021.

Blackboard offers two course site backup methods:

Part I: Course Site Export
Part II: Course Site Archive

The course export only contains course content like materials you uploaded, assignments you added, and tests you created. A course archive, on the other hand, contains course content plus students’ activities, grading, feedback, etc. A course archive is a true snapshot of an iLearn course at the time the archive was created. 

After exporting or archiving the course, you will need to download the package file that contains the course export or archive.

Part I: Course Site Export

The export course feature creates a ZIP file of...

Categorie(s):
iLearn, Faculty
How can I create a new Panopto session?

If you haven't already installed Panopto on your device, please refer to the following ITFAQ articles: 

How do I download and install Panopto on Windows?  How do I download and install Panopto on Mac? 

Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and log in with your AUS credentials.

Step 2: Click on 'Videos' in the menu on the top-right corner. 

Step 3: On the Videos section, click 'Create', and then select 'Record a New Session' from the drop-down menu. 

Step 4: Your browser will ask to open Panopto. Click on ‘Open Panopto'. If this is your first time, allow Chrome to access your Microphone and Camera when prompted. 

Step 5: Once Panopto has been launched, please ensure that: ...

Categorie(s):
Software and Online Services, Faculty and Staff
How do I Download and Install Panopto for Windows?

Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials 

Step 2: Click on 'Videos' in the menu.

 

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account. 

Step 4: Click on 'Download Panopto' on the pop-up. 

Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process. 

If you are using an AUS device, you will be asked to authorize the installation with an admin password.

*At this point, please contact...

Categorie(s):
Software and Online Services, Faculty and Staff
As an Alumni, what services do I still have access to?

AUS Alumni have access to the following services and accounts through their AUS credentials: 

AUS Email (G-suite) AUS Banner  AUS iLearn AUS ITFAQ and [email protected] AUS Password Station AUS_Wireless Network AUS VPN on Windows and Mac devices AUS personal network...
Categorie(s):
Accounts and Passwords
How to access Bluepulse on your mobile device.

Step 1: Open the Bluepulse portal from the iLearn Course. 

Step 2: Go to Pairing Devices on the right side of the home page. 

Step 3: Enter your email address for the pairing code OR click QR code to generate a pairing code. 

Step 4: Download and launch the Bluepulse mobile application on your phone. 

Step 5: Open Bluepulse on your phone. 

Step 6: Scan the QR code from your computer screen. Alternatively, you can enter the pairing code manually into the Bluepulse app on your phone.

NOTE: Both the pairing code and QR code expire after 2 hours. If this happens, simply select 'Show my QR code' to automatically generate a new one. 

Categorie(s):
iLearn
A Student's Guide to taking LockDown Browser Exam

Step 1: Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below.
 
         

Step 2:  Sign into iLearn.

Step 3: Accept the "Privacy Cookies and Terms of Use".

Step 4: Choose your Class from your courses, click on the content area where the exam is waiting for you, and click on the exam itself.
 
Step 5: Click Begin on the exam.

Step 6:  Enter the password.

Step 7:  To Submit your exam, you must be on the last question on the exam, then click on “Save and Submit”.

Tips:

If you encounter an Access Denied error, click Cancel. You may then continue your exam normally. If you clicked Login instead of...
Categorie(s):
Software and Online Services, Students
How to easily navigate iLearn - Global Navigation Menu

Global Navigation Menu
 
Once you have logged in to iLearn, the Global Navigation Menu is always located in the upper right-hand corner of the display. Clicking your name or selecting the small triangle activates a pull-down menu where shortcuts are provided. Next to the triangle may be a small number in a red square indicating that changes, notifications, and updates have been made in any of your courses since the last login.
 

 
View the Global Navigation Menu
 

Log in to Blackboard. Click on your name or select the small triangle that appears in the upper right-hand corner. Select the icon or link needed. 

If the Global Navigation Menu Won't Expand
 
If Group by Term is selected in the My Courses list settings, it may prevent the Global...

Categorie(s):
iLearn, Students
iLearn and LockDown Exam Tips
You MUST use the Lockdown Browser. Not Chrome, IE, or Firefox. Password: Enter the password, then click on Begin Exam. Don’t click SAVE on a question. Every time you move from one question to the next, the exam saves. If you get an Access Denied message, like: 

Then: Click on CANCEL. You can then resume your exam. If you click Login, you will have to sit and wait for a proctor to help you log off, and log back in. If your system hangs for more than a minute, click the refresh button.    
Categorie(s):
iLearn, Students