Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
FAQ Search Results
Force Test Completion: If force completion is enabled, you must complete the test the first time it is launched. If force completion is enabled, it is noted at the top of the test. You are not allowed to exit the test and continue working on it at a later date. The Save function is available for you to save the test as you work through it, but you are not allowed to exit and restart the test.
Backtrack Prohibited: You are not allowed to go back to questions you have already answered if backtracking is prohibited. If backtracking is prohibited, it is noted at the top of the test. When you take a test that does not allow backtracking, an error appears when you attempt to use the Back function within the test.
Test Presentation: Your instructor has two different options for presenting questions in tests: All-at-once or One-at-a-time. An All-at-once test presents all...
Blackboard Collaborate Ultra now allows you to send multiple, up to 500, invitations at once using an Excel sheet. However, this feature is not available through an iLearn course but on Blackboard Collaborate Ultra accounts only. Follow the steps below to learn how:
Step 1: Open a Microsoft Excel file to add your guest details. Name the columns as the following:
displayName (required) email (required) role (optional; if left blank the system will automatically assign your guests the participant role) moderator presenter participantNOTE: It is important to use the exact headings. Any other version, such as Display Name or E-mail, will not be recognized by the system. Please see the picture provided in Step 3.
Step 2: Before saving your file, ensure you have chosen the CSV format under File Format...
Please follow the steps below to safely log yourself out of iLearn:
Click on the log out icon on the upper left corner of your browser
On a new screen you will get two options. Click on the "End session and log out" button. If no action is taken, you will be automatically logged out after 120 seconds. You can also select "Continue SSO session" to go back to iLearn.
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To report individual student's performance for inclusion in the course portfolios, follow the infographics provided below:
Step 1: On iLearn, go to your selected Course Page and into the Full Grade Centre.
Step 2: On Full Grade Centre, click on Reports and then select Create Report from the drop down menu.
Step 3: Choose the Report Settings as shown below:
This will generate a Report for you as shown below:
Step 4: Paste the generated Report onto Excel as shown below:
Don't forget to SAVE!
Step 1: Log in to iLearn
Step 2: Under 'My Courses' on the iLearn home page, select the Course which requires Bluepulse. Example, "My_Course_Waseem".
Step 3: Click on the + sign, on the top left corner. Then, click on Course Link.
Step 4: Click on Browse.
Step 5: On the pop-up window, click on Tools. From the drop-down, click on Bluepulse.
Step 6: Enter a name for the tool which will show in the Course Menu. Ensure you have checked the box for 'Available to Users'. Then, click on Submit.
The Bluepulse tool link will now be visible on the Course Menu (as shown in the picture). To open the portal, simply click on the link!
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To make room for upcoming courses on our iLearn platform and to ensure that we continue to have the maximum service availability, Courses that belong to semesters prior to Summer 2019 will be disabled on Monday, March 1st, 2021.
Blackboard offers two course site backup methods:
Part I: Course Site ExportPart II: Course Site Archive
The course export only contains course content like materials you uploaded, assignments you added, and tests you created. A course archive, on the other hand, contains course content plus students’ activities, grading, feedback, etc. A course archive is a true snapshot of an iLearn course at the time the archive was created.
After exporting or archiving the course, you will need to download the package file that contains the course export or archive.
Part I: Course Site Export
The export course feature creates a ZIP file of...
Step 1: Visit https://iLearn.aus.edu and login with your AUS credentials.
Step 2: Click on the “Videos” tab at the top right corner.
AUS video portal will open.
Issue description
Instructors who wish to monitor their students live during a LockDown Broswer exam adds a URL to a Bb Collaborate Session on the iLearn exam page. Students will click on the link and join the Bb Collaborate session on the LockDown Browser in a new tab.
This is now has been reported no longer working. Students will not be connected to the Bb Collaborate session and will get the error message "Chrome 78 isn't support"
Explanation
Bb Collaborate usually updates its browser version requirements more frequently. On Chrome the current version required at the time of this article is Chrome 79. LockDown Browser is a Chromium based browser that is currently at version 78 which is not supported by Bb Collaborate. That's the reason why Bb Collaborate doesn't currently work under Respondus...
In this page you will find information about:
What is respondus LockDown browser and monitor? How to prepare for an online exam? How to check for an online exam results? How will the students perform the exam? How to deal with technical issues?What is Respondus LockDown browser and monitor?
Respondus Monitor is the AUS Exam proctoring tool. Respondus LockDown Browser is a customized browser which increases the security of test delivery in iLearn (Blackboard). When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. This prevents students from using instant messaging programs, search engines or any other digital resource during the examination. LockDown Browser will directly go to the iLearn (Blackboard) login page. Students will then login...