FAQ Search Results

If you want to create a new Panopto session, please refer to the following ITFAQ article:

Step 1: Using Google Chrome, go to ilearn.aus.edu and log in with your AUS credentials.

Step 2: Click on 'Videos' in the menu on the top-right corner.

Step 3: Click on ‘Browse’ from the menu options on the left.

Depending on where you selected to save your Panopto recordings, all recordings can be found within 'My Folders' tab (Course videos can also be seen here if created before).
*'All folders' will display any content which is public.

Need to edit a video using Panopto? See our ITFAQ guide:

How to Edit a Video using Panopto

Categorie(s):

Software and Online Services, Faculty and Staff

How do I Download and Install Panopto for Windows?

Step 1: Using Google Chrome as your browser, go to ilearn.aus.edu and login with your AUS credentials

Step 2: Click on 'Videos' in the menu.

Step 3: On the landing page, click on 'Download Panopto' link under your name on the top-right corner (as indicated in red below).

*If you do not see the 'Download Panopto' link, please request the IT Service Desk to provide you with a Panopto account.

Step 4: Click on 'Download Panopto' on the pop-up.

Step 5: Click on 'panoptorecorder.exe' in the Downloads bar at the bottom of your browser (or through Downloads in Chrome) to start the installation process.

If you are using an AUS device, you will be asked to authorize the installation with an admin password.

*At this point, please contact...

Categorie(s):

Software and Online Services, Faculty and Staff

How to Send Blackboard Collaborate Attendance Records to your iLearn Course Site

Step 1
Turn on the Attendance Module in your course site.

If you are unfamiliar with the Attendance module, you can get a full description of Blackboard’s Attendance module’s functionality here.

Step Two
Edit or create the Blackboard Collaborate Ultra sessions that will record attendance to the Attendance module in your course site.

Additional Notes
Attendance cannot be connected retroactively. If a session has already begun or is in the past, attendance data can no longer be automatically updated for this session into your Blackboard course site. Future sessions (and future recurring sessions) can be edited to enable attendance tracking.

You can also see who attended, and their time and connection issues,...

Categorie(s):

iLearn, Faculty

How to manage Drop-In Sessions on Blackboard Collaborate

In order to learn how to manage Drop-In Sessions on Blackboard Collaborate with Breakout Groups, you can either follow the video tutorial or the step-to-step guide below.

Important to Note:

In Walk-in situations we will treat the Main Room as Reception or Waiting Area while the Breakout Groups will be reserved for one-to-one or small group private interactions. Settings and access permissions apply to the Main Room. Within the Breakout group, Participants or Presenters will have the same access as the Moderator. For instance, they will be able to share and remove files, share their screens and access their camera and microphone. Only the Moderator has the ability to place all participants where they are needed in the Session. During walk-ins, once a new student enters a Breakout Group the chat history is automatically erased. However, files shared within the Breakout Group will still be visible and...

Categorie(s):

iLearn, Faculty

Access to Guides and ITFAQ links for Blackboard Collaborate Ultra

The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics:

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...

Categorie(s):

iLearn, Faculty

Faculty Information Sheet for Administering Online Tests

Part I: Test Room Specific Precautions

If you have scheduled an online test/exam, please do the following:

For a Computer Lab

Send an Email to [email protected] with a request to have an IT specialist prepare the Lab for the exam.

The IT specialist assigned will depend on where the exam will take place. Please see Appendix (i) for more details.

For a Classroom

Please bear in mind that for tests administered in the classroom, you will have to rely on the operability of the students’ laptops. You are advised to hold online examinations in a lab environment to safeguard against limitations inherent within our wireless networks. To make sure the test goes as smoothly as possible, request the students to pay a visit to the school’s laptop service center so that a consultant can do the following:

Check wireless connectivity. Install and update the LockDown browser. Perform a check-up to guarantee...

Categorie(s):

iLearn, Faculty

How to check grades and instructor feedback on iLearn

The My Grades page shows the status of gradable items, such as tests, assignments, journal and blog entries, and discussion posts. The My Grades page may include item names and descriptions, due dates, student and instructor dates of activity, posted grades, points possible, links to rubrics used for grading, and your instructor's comments and feedback.

Access My Grades

There are three way to access your grades in Blackboard:

In a Blackboard course, on the left side course menu, click My Grades. In a Blackboard course, on the left side course menu, click Tools and then My Grades In the upper right click your name to access the Global Navigation Menu. Click the My Grades icon.

View Grade Details

If you access My Grades from the Global Navigation Menu, you see grades for all your courses. On the left side of...

Categorie(s):

iLearn, Students

How to access Bluepulse on your mobile device.

Step 1: Open the Bluepulse portal from the iLearn Course.

Step 2: Go to Pairing Devices on the right side of the home page.

Step 3: Enter your email address for the pairing code OR click QR code to generate a pairing code.

Step 4: Download and launch the Bluepulse mobile application on your phone.

Step 5: Open Bluepulse on your phone.

Step 6: Scan the QR code from your computer screen. Alternatively, you can enter the pairing code manually into the Bluepulse app on your phone.

NOTE: Both the pairing code and QR code expire after 2 hours. If this happens, simply select 'Show my QR code' to automatically generate a new one.

Categorie(s):

iLearn

How to take an Offline Backup of an iLearn course site.

To make room for upcoming courses on our iLearn platform and to ensure that we continue to have the maximum service availability, Courses that belong to semesters prior to Summer 2019 will be disabled on Monday, March 1st, 2021.

Blackboard offers two course site backup methods:

Part I: Course Site Export
Part II: Course Site Archive

The course export only contains course content like materials you uploaded, assignments you added, and tests you created. A course archive, on the other hand, contains course content plus students’ activities, grading, feedback, etc. A course archive is a true snapshot of an iLearn course at the time the archive was created.

After exporting or archiving the course, you will need to download the package file that contains the course export or archive.

Part I: Course Site Export

The export course feature creates a ZIP file of...

Categorie(s):

iLearn, Faculty

How to easily navigate iLearn - Global Navigation Menu

Global Navigation Menu

Once you have logged in to iLearn, the Global Navigation Menu is always located in the upper right-hand corner of the display. Clicking your name or selecting the small triangle activates a pull-down menu where shortcuts are provided. Next to the triangle may be a small number in a red square indicating that changes, notifications, and updates have been made in any of your courses since the last login.

View the Global Navigation Menu

Log in to Blackboard. Click on your name or select the small triangle that appears in the upper right-hand corner. Select the icon or link needed.

If the Global Navigation Menu Won't Expand

If Group by Term is selected in the My Courses list settings, it may prevent the Global...

Categorie(s):

iLearn, Students