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Introduction

This guide will walk faculty through setting up the Respondus Lockdown Browser and Monitor to allow on campus students to take the test with the Lockdown Browser but without the Monitor, while requiring remote students to take the same test with the Monitor engaged.

This guide assumes knowledge of deploying iLearn tests and working knowledge of how to use the Respondus Lockdown Browser.

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Engaging the Lockdown Browser and Monitor The Student's View Knowing Which Students Took the Test on Campus Vs Remote Test Recommended Exam Options

Engaging the Lockdown Browser and Monitor [back to top]

Once the test has been created and deployed, with all the test options set up, and you are ready to engage the Respondus Lockdown...

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What is Respondus?

Respondus LockDown Browser is a browser which increases the security of test/exam delivery in Blackboard (iLearn). When students use Respondus LockDown Browser to access an exam, you are unable to print, copy, go to another URL, or access other applications. Once an assessment has started, students are locked into the assessment until it is submitted for grading. Respondus LockDown Browser and Monitor support the integrity and invigilation of a student taking an online exam. The following videos tutorials will explain and demonstrate how to use Blackboard (iLearn) and Respondus LockDown Browser and Monitor to conduct your exams remotely.

 


How do i set up Lockdown Browser?

The following video shows the steps needed in order to set up Lockdown Browser so you can take an online exam.

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Step 1: To download the application on your handheld device, go to the application store for your OS:

App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.

Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".

Step 3: Follow the installation process and then launch the Application.

Step 4: In the ‘Search for your School’ Field,  Type "American University of Sharjah".

Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain

Step 6: Click on "Agree", then hit Continue to complete the login process.

 
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/

Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx

 

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Case One:

1. When the error message shown in the figure below appears, there will be two option buttons:

CANCEL and LOGIN.  Click on CANCEL and the student may resume the exam.

2. If the LOGIN button was clicked, the student will be presented with the standard iLearn login screen, but the student will be unable to log back in. A proctor must then:

a. Click on the “I” button.

b. Then click on the Proctor Options button.

c. Then enter the proctor’s exit password.

Special Note:

If “Force Completion” was not checked on the exam options, the student can re-enter the exam and can resume the exam where they left off, simply by re-starting the...
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You MUST use the Lockdown Browser. Not Chrome, IE, or Firefox. Password: Enter the password, then click on Begin Exam. Don’t click SAVE on a question. Every time you move from one question to the next, the exam saves. If you get an Access Denied message, like: 

Then: Click on CANCEL. You can then resume your exam. If you click Login, you will have to sit and wait for a proctor to help you log off, and log back in. If your system hangs for more than a minute, click the refresh button.    
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To report individual student's performance for inclusion in the course portfolios, follow the infographics provided below: 

Step 1: On iLearn, go to your selected Course Page and into the Full Grade Centre.

Step 2: On Full Grade Centre, click on Reports and then select Create Report from the drop down menu. 

Step 3: Choose the Report Settings as shown below: 

       


This will generate a Report for you as shown below: 

Step 4: Paste the generated Report onto Excel as shown below: 

Don't forget to SAVE!
 

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for more details please watch this Video

We have put together a student guide for using Blackboard Collaborate Ultra. The guide addresses the following topics: (access the guide here)

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join a Blackboard Collaborate Course session? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Share content Access Blackboard Collaborate Ultra using the mobile app Session Best Practices Find more help
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Please follow the steps below to safely log yourself out of iLearn: 

Click on the log out icon on the upper left corner of your browser​

On a new screen you will get two options. Click on the "End session and log out" button. If no action is taken, you will be automatically logged out after 120 seconds. You can also select "Continue SSO session" to go back to iLearn.​​​


 

After you click the "End session and log out" button, you will get the confirmation message below. Click "End Session" to complete the log out process.​​


 

Once you end your session, it's advised that you close all your browser windows. ​

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In this page you will find information about:

What is respondus LockDown browser and monitor? How to prepare for an online exam? How to check for an online exam results? How will the students perform the exam? How to deal with technical issues?

What is Respondus LockDown browser and monitor?

Respondus Monitor is the AUS Exam proctoring tool. Respondus LockDown Browser is a customized browser which increases the security of test delivery in iLearn (Blackboard). When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. This prevents students from using instant messaging programs, search engines or any other digital resource during the examination. LockDown Browser will directly go to the iLearn (Blackboard) login page. Students will then login...

Step 1: Open the Bluepulse portal from the iLearn Course. 

Step 2: Go to Pairing Devices on the right side of the home page. 

Step 3: Enter your email address for the pairing code OR click QR code to generate a pairing code. 

Step 4: Download and launch the Bluepulse mobile application on your phone. 

Step 5: Open Bluepulse on your phone. 

Step 6: Scan the QR code from your computer screen. Alternatively, you can enter the pairing code manually into the Bluepulse app on your phone.

NOTE: Both the pairing code and QR code expire after 2 hours. If this happens, simply select 'Show my QR code' to automatically generate a new one. 

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