FAQ Search Results

How to manage Grade Center columns in iLearn?

Three types of columns

In the Grade Center, three types of columns appear: user, calculated, and grade. Each column has a menu with options. The options that appear vary based on the type of column.

When you create or edit columns, you can select settings to display the data you want in the Grade Center. You also can hide and show columns, associate columns with categories and grading periods, and rearrange columns.

About user columns
In a new course, six default user columns appear in the Grade Center grid:

Last Name First Name Username Student ID Last Access Availability

You can't delete or edit default user columns. You can hide all but the first user column in the grid. If you need to hide the first column, you...

Categorie(s):
iLearn, Faculty
Procedure for students when encountering internet connectivity issues during an exam
Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121  In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
Categorie(s):
iLearn, Students
How do I configure the Blackboard (iLearn) Mobile Learn Application on my smart phone/ tablet?

Step 1: To download the application on your handheld device, go to the application store for your OS:

App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.

Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".

Step 3: Follow the installation process and then launch the Application.

Step 4: In the ‘Search for your School’ Field,  Type "American University of Sharjah".

Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain

Step 6: Click on "Agree", then hit Continue to complete the login process.

 
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/

Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx

 

Categorie(s):
iLearn, Faculty, Students
Bb Collaborate Ultra no longer works with LockDown Browser. Error message "Chrome 78 isn't supported"

Issue description

Instructors who wish to monitor their students live during a LockDown Broswer exam adds a URL to a Bb Collaborate Session on the iLearn exam page. Students will click on the link and join the Bb Collaborate session on the LockDown Browser in a new tab.

This is now has been reported no longer working. Students will not be connected to the Bb Collaborate session and will get the error message "Chrome 78 isn't support"

Explanation

Bb Collaborate usually updates its browser version requirements more frequently. On Chrome the current version required at the time of this article is Chrome 79. LockDown Browser is a Chromium based browser that is currently at version 78 which is not supported by Bb Collaborate. That's the reason why Bb Collaborate doesn't currently work under Respondus...

Categorie(s):
iLearn, Faculty, Students
How can I use Blackboard Collaborate?



for more details please watch this Video

We have put together a student guide for using Blackboard Collaborate Ultra. The guide addresses the following topics: (access the guide here)

What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join a Blackboard Collaborate Course session? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Share content Access Blackboard Collaborate Ultra using the mobile app Session Best Practices Find more help
Categorie(s):
iLearn, Students
How can I locate my Panopto Recordings?

If you want to create a new Panopto session, please refer to the following ITFAQ article:

How can I create a new Panopto session

Step 1: Using Google Chrome, go to ilearn.aus.edu and log in with your AUS credentials. 

Step 2: Click on 'Videos' in the menu on the top-right corner. 

Step 3: Click on ‘Browse’ from the menu options on the left. 

Depending on where you selected to save your Panopto recordings, all recordings can be found within 'My Folders' tab (Course videos can also be seen here if created before).
*'All folders' will display any content which is public.

Need to edit a video using Panopto? See our ITFAQ guide:

How to Edit a Video using Panopto
Categorie(s):
Software and Online Services, Faculty and Staff
Create achievements on ilearn

What are achievements?

You can use Blackboard achievements to create opportunities for students to earn recognition for their work. You designate criteria for issuing achievements to students in the form of both badges and certificates.

Students can see which badges and certificates they have earned and what is required to receive additional recognition. They can gain insight into learning progression toward defined competencies.

Students can publish badges to the Badge Backpack and transport evidence of their learning outside of Blackboard Learn.

Instructors can create three types of achievements:

Course Completion (requires a certificate; a badge is optional) Milestone (badge only) Custom (can be either a certificate or a badge)

How to create an achievement?

Your achievements appear in content areas and in the achievements tool.

Step 1: Open the achievements tool. You can find it in the Course Tools section of the Control...

Categorie(s):
iLearn, Faculty
Webassign: Cengage online Purchase

This guide consists of two parts to help you purchase your book via Cengage. 

Part I: Sign-in with iLearn on the WebAssign course, through the following steps: 

Step 1: Login to ilearn.aus.edu.

Step 2: Click on the course that requires WebAssign.

Step 3: Under the course menu, on the left,  click on WebAssign.

Step 4: If this is the first time you are using Cengage WebAssign, click on Create Account. 

Step 5: A couple of fields will automatically be filled, do not change their value. Instead, fill out the missing information and click on Create Account. 

The following page will appear. 


Part II: Having signed in, purchase your books through the following steps: 

Step 1: Ensure that you have the following...

Categorie(s):
iLearn, Students
How to Add a Profile Picture to your iLearn
Categorie(s):
iLearn, Students
How can I enable Blackboard Collaborate during Respondus LockDown Browser?

You will first need to create a new session on Blackboard Collaborate for the course exam. 

Step 1: Access Blackboard Collaborate Ultra from the "Tools" menu in your course and Create Session. 

Step 2: Name your session. Example "NGN110 Final Exam" 

Step 3: Set the Start and End Date and Time. 

Note: You may need to allow some time before or after the exam. 
 
  Step 4: Under Session Settings disable the following options (refer to picture in Step 5):  Anonymize chat messages  Share audio  Share video  Draw on whiteboard  Step 5: Under Session Settings enable the following options: Post chat messages Participants can only chat privately with moderators ...
Categorie(s):
iLearn, Faculty