The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking this link. The guide covers the following topics:
What is Blackboard Collaborate Ultra and how to access it from my iLearn course site? Blackboard Collaborate Ultra course tool interface How to join the Blackboard Collaborate Course Room session? Why create new sessions if I have a course room How do I create a session? Is there an easy way to add a direct link to the course room on iLearn for my students? Meeting Room Interface How to set up your microphone and webcam in a Blackboard Collaborate Ultra session Let others hear and see you during a Blackboard Collaborate Ultra session Record sessions Share content...FAQ Search Results
Step 1: To download the application on your handheld device, go to the application store for your OS:
App Store on iPhone, iPad or iPod. Google Play Store on Android devices. App World on Blackberry device.Step 2: Search for " Blackboard MobileTM Learn " or just "Blackboard".
Step 3: Follow the installation process and then launch the Application.
Step 4: In the ‘Search for your School’ Field, Type "American University of Sharjah".
Step 5: Log in with your AUS credentials*.
* Username should be typed as: b000xxxx, without @aus.edu domain
Step 6: Click on "Agree", then hit Continue to complete the login process.
For Blackboard Mobile Learn support inquiries, please visit the website:http://help.blackboardmobile.com/
Blackboard also provides helpful demos for users on their website, at:http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx
If you want to create a new Panopto session, please refer to the following ITFAQ article:
How can I create a new Panopto sessionStep 1: Using Google Chrome, go to ilearn.aus.edu and log in with your AUS credentials.
Step 2: Click on 'Videos' in the menu on the top-right corner.
Step 3: Click on ‘Browse’ from the menu options on the left.
Depending on where you selected to save your Panopto recordings, all recordings can be found within 'My Folders' tab (Course videos can also be seen here if created before).
*'All folders' will display any content which is public.
Need to edit a video using Panopto? See our ITFAQ guide:
How to Edit a Video using PanoptoYou will first need to create a new session on Blackboard Collaborate for the course exam.
Step 1: Access Blackboard Collaborate Ultra from the "Tools" menu in your course and Create Session.
Step 2: Name your session. Example "NGN110 Final Exam"
Step 3: Set the Start and End Date and Time.
Note: You may need to allow some time before or after the exam.Step 4: Under Session Settings disable the following options (refer to picture in Step 5): Anonymize chat messages Share audio Share video Draw on whiteboard Step 5: Under Session Settings enable the following options: Post chat messages Participants can only chat privately with moderators ...
Step 1: Open the Bluepulse portal from the iLearn Course.
Step 2: Go to Pairing Devices on the right side of the home page.
Step 3: Enter your email address for the pairing code OR click QR code to generate a pairing code.
Step 4: Download and launch the Bluepulse mobile application on your phone.
Step 5: Open Bluepulse on your phone.
Step 6: Scan the QR code from your computer screen. Alternatively, you can enter the pairing code manually into the Bluepulse app on your phone.
NOTE: Both the pairing code and QR code expire after 2 hours. If this happens, simply select 'Show my QR code' to automatically generate a new one.
Case One:
1. When the error message shown in the figure below appears, there will be two option buttons:
CANCEL and LOGIN. Click on CANCEL and the student may resume the exam.2. If the LOGIN button was clicked, the student will be presented with the standard iLearn login screen, but the student will be unable to log back in. A proctor must then:
a. Click on the “I” button.
b. Then click on the Proctor Options button.
c. Then enter the proctor’s exit password.
Special Note:
If “Force Completion” was not checked on the exam options, the student can re-enter the exam and can resume the exam where they left off, simply by re-starting the... Upon encountering a connection issue during an exam contact the IT ServiceDesk WhatsApp https://wa.me/97165154900 or WhatsApp number: +971 6515 4900 using your cellphone or call +971 6515 2121 In the WhatsApp communication state the following information: Student name Student ID Name of the course instructor Course code/number (e.g. WRI102) and section number (or CRN) Exam Title (Name of the test in iLearn) Date/Time of the incident The browser being used (Lockdown browser, or other browsers) A short description of the problem you are facing including any specific steps that produced the error or the issue Screenshot or photo of the error (if applicable) The IT service desk will attempt to resolve the situation. Please note that in the case that the connection problem is due...
Force Test Completion: If force completion is enabled, you must complete the test the first time it is launched. If force completion is enabled, it is noted at the top of the test. You are not allowed to exit the test and continue working on it at a later date. The Save function is available for you to save the test as you work through it, but you are not allowed to exit and restart the test.
Backtrack Prohibited: You are not allowed to go back to questions you have already answered if backtracking is prohibited. If backtracking is prohibited, it is noted at the top of the test. When you take a test that does not allow backtracking, an error appears when you attempt to use the Back function within the test.
Test Presentation: Your instructor has two different options for presenting questions in tests: All-at-once or One-at-a-time. An All-at-once test presents all...
Blackboard Collaborate Ultra now allows you to send multiple, up to 500, invitations at once using an Excel sheet. However, this feature is not available through an iLearn course but on Blackboard Collaborate Ultra accounts only. Follow the steps below to learn how:
Step 1: Open a Microsoft Excel file to add your guest details. Name the columns as the following:
displayName (required) email (required) role (optional; if left blank the system will automatically assign your guests the participant role) moderator presenter participantNOTE: It is important to use the exact headings. Any other version, such as Display Name or E-mail, will not be recognized by the system. Please see the picture provided in Step 3.
Step 2: Before saving your file, ensure you have chosen the CSV format under File Format...
Please follow the steps below to safely log yourself out of iLearn:
Click on the log out icon on the upper left corner of your browser
On a new screen you will get two options. Click on the "End session and log out" button. If no action is taken, you will be automatically logged out after 120 seconds. You can also select "Continue SSO session" to go back to iLearn.
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