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Software and Online Services

How to install Microsoft Desktop Office on Mac?

Posted on: 6 February, 2017 - 11:02

Microsoft Desktop Office is available for registered students, the following information contains instructions to download and install Microsoft Office on Mac. Step 1: Visit ...

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How to install Microsoft Desktop Office on Windows?

Posted on: 6 February, 2017 - 10:28

Microsoft Desktop Office is available for registered students, the following information contains instructions to download and install Microsoft Office on Windows. Step 1 : Visit...

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How do I use the Pharos Print Management on my laptop?

Posted on: 12 May, 2015 - 09:23

Step 1 : Go to http://pharos.aus.edu . This link is only accessible from within campus . Step 2 : Click on the package that...

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A Student's Guide to taking LockDown Browser Exam

Posted on: 6 August, 2015 - 11:06

Step 1 : Sign onto the computer. Double click the Lockdown Browser Lab Icon on the Desktop. It will look like the icon shown below...

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I am trying to log onto banner.aus.edu but I keep getting “You are not authorized to use this service”. What should I do?

Posted on: 14 May, 2015 - 07:58

Make sure that the username entered is in the following format: g000xxxxx/b000xxxxx/AUS_Username (without @aus.edu) and the password entered is correct. If you are still facing...

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I seem to be unable to print when I try using the Pharos Print Management. What should I do?

Posted on: 14 May, 2015 - 08:03

Step 1 : Make sure that you are using the designated release station for that specific printer you are printing with. If you are not...

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How do I use the Enrollment Information Desk (InfoDesk)?

Posted on: 13 May, 2015 - 12:36

To submit a request: Step 1 : Visit infodesk.aus.edu Step 2 : Click on "Submit a request" tab. Step 3 : Enter your...

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How do I access AUS Video portal?

Posted on: 23 August, 2017 - 11:32

Step 1 : Visit https://iLearn.aus.edu and login with your AUS credentials. Step 2 : Click on the “ Videos ” tab at the...

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How can I use my laptop off campus while I am on vacation?

Posted on: 9 August, 2015 - 10:40

If you plan on using your laptop off-campus in the UAE or abroad, please get in touch with the IT about configuring anti-virus updates through...

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How can I add printing credit?

Posted on: 6 August, 2015 - 11:52

To add printing credit, visit the cashier on the Mezzanine Floor of the Main Building and deposit the amount you would like to use for...

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