FAQ Search Results

Introduction

AUS looks forward to welcoming you to campus for the Spring 2021 final exams. As a condition to receive a QR code to enter the campus, you must complete the COVID-19 Declaration Form at the following link - https://pulse.aus.edu/form/covid-19-

Campus Access from May 25 – June 5

Once your COVID-19 Declaration Form has been approved by University Health Services, you will receive a QR code for access to campus from May 25 – June 5 during the hours of 7:00 a.m. to 7:00 p.m.

The QR code will be scanned at the entrance to the academic buildings and will allow you access to the buildings to take your exams. The same QR code will work for all buildings. Please ensure you bring a device such as a mobile phone that you can use to show the...

Categorie(s):

iLearn, Students

How can I connect to AUS VPN on Windows?

Step 1: Visit the GlobalProtect Portal page: https://vpn.aus.edu. Once the page is loaded you will need to Log in using your AUS credentials.

Step 2: After logging in, the page will provide you with multiple download options. You will need to choose the one which is for your Operating System.

Step 3: Double-click on the downloaded file. The following window will open. Click on “Run”.

Step 4: For the next few Windows, click on “Next” (as shown below) for the installation to begin.

Step 5: Once the Installation...

Categorie(s):

Software and Online Services, Students, Faculty and Staff

Software 2: AUS Apps Anywhere

Whether you are an existing user of Apps Anywhere or a new one, you will need to follow the below instructions to set up your Apps Anywhere session.
Apps Anywhere requires that you have the following items before you can load or run any Software Applications:

Cloudpaging player Apps Anywhere Client AUS VPN for Off Campus Access Operating System requirements: Windows OS: Windows 10 Mac OS: OS X El Capitan (10.11.6) Refer to https://itfaq.aus.edu/faq/ask?combine=vpn&c= and Follow the steps to install AUS VPN.

Follow this step-by-step guide to set up Apps Anywhere:

Step 1: Open an Internet Explorer session (or Google Chrome / FireFox) as preferred.

Step 2: In the URL pane enter : https://apps.aus.edu/

Step 3: Enter your University Username (i.e. b\g000xxxxx) and password and click sign in.

...

Categorie(s):

Software and Online Services, Students, Faculty and Staff

How could I connect to AUS VPN on MAC?

Step 1: Visit the GlobalProtect Portal page: https://vpn.aus.edu. Once the page is loaded you will need to Log in using your AUS credentials.

Step 2: After logging in, the page will provide you with multiple download options. Click on "Download Mac 32/64 bit GlobalProtect agent".

Step 3: Double-click on the downloaded file and the following window will open. Click on “Continue”.

Step 4: Click on “Continue” for the next few windows until you reach the "Destination Select" window. Click on “Install” and follow the steps as shown below in the screen shots.

Ensure “GlobalProtect” and “GlobalProtect System extensions” are checked Click “Continue”.

...

Categorie(s):

Software and Online Services, Students, Faculty and Staff

How to configure PuTTY and XMing for Cadence

Step 1: Make sure You are connected to VPN

https://itfaq.aus.edu/faq/118(Windows) https://itfaq.aus.edu/faq/119 (Mac)

Step 2: Download and Install XMing server

Go to https://sourceforge.net/projects/xming/files/Xming/6.9.0.31/Xming-6-9-0-31-setup.exe/download Save the installation file and Run it.

Create a desktop icon for Xming, then Next.

Install

Finish

Make sure the XMing icon is showing in the taskbar.

...

Categorie(s):

Software and Online Services, Students

Multi-Factor Authentication

Multi-Factor Authentication (MFA) is an extra security step you will have to perform at Login. This guide will walk you through the process and help in understanding MFA.

Quick Links

What is Multi-Factor Authentication (MFA)? What do I need to do? How to Enable Multi-Factor Authentication (Video) Detailed Steps on How to Enable Multi-Factor Authentication What Happens Now?

What is Multi-Factor Authentication (MFA)?

At AUS, we are always working to ensure that your account is as secure as possible. In today's online environment, Login information can be compromised in a matter of minutes by cyber criminals.

To combat this, Multi-factor authentication (MFA), also commonly known as two step verification, is an authentication method...

Categorie(s):

Software and Online Services

As an Alumni, what services do I still have access to?

AUS Alumni have access to the following services and accounts through their AUS credentials:

AUS Email (G-suite) AUS Banner AUS iLearn AUS ITFAQ and [email protected] AUS Password Station AUS_Wireless Network AUS VPN on Windows and Mac devices AUS personal network...

Categorie(s):

Accounts and Passwords

Software 2: How to connect remotely to a Lab computer using AppsAnywhere.

The Remote Desktop service allows you to access a Lab computer off-campus. Through this, you will be able to use all software/programs available on the Lab computer.

In order to connect to remotely connect to a Lab computer desktop using AppsAnywhere, you will need the following:

AUS VPN for Off Campus Access: https://itfaq.aus.edu/faq/ask?combine=vpn&c= Set-up AppsAnywhere Client: https://itfaq.aus.edu/faq/370 Minimum Operating System requirements: Windows OS: Windows 7 Mac OS: OS X El Capitan (10.11.6)

Once completed, follow this step-to-step guide to connect to a Remote Desktop:

NOTE: You will automatically be disconnected if the machine is left inactive for 15 minutes. You won't get access to the same machine every time.

Step 1: Login to apps.aus.edu (AppsAnywhere)

Step 2: Click on Desktops.

...

Categorie(s):

Software and Online Services, Students

How can I access my AUS personal network (ausdrive) folder on MAC OS?

This step-to-step guide has three parts which focus on the following:

Part I: How to access (connect and mount) your AUS personal network, ausdrive, folder on to your Desktop.
Part II: How to create an Alias - a shortcut to connecting to your AUS personal network folder.
Part III: How to map your AUS personal network folder on to your Mac.

Part I: To connect and mount your AUS personal network folder, follow the steps below:

Step 1: From the Finder, click on Go and select 'Connect to Server'. Alternatively, you can also hit Command+k on your keyboard.

Step 2: Enter the path to the network drive you want to map, i.e.: smb://ausdrive.aus.edu/yourusername and click Connect.

You can also click the + icon to add the server path to your favorites for future reference.

Step 3: Connect as a...

Categorie(s):

Software and Online Services, Students, Faculty and Staff

How to Access and Submit the 'Influenza Vaccination Form'.

The Influenza Vaccination Form is required by the AUS University Health Centre when applying for the Influenza vaccine. This form is open to students, faculty and staff.

Step 1: Connect to the AUS VPN. Please refer to the following articles if you need assistance:

How to install and connect to AUS VPN on Mac. How to install and connect to AUS VPN on Windows.

Step 2: Once connected, go to the following URL to access the form: https://pulse.aus.edu/form/influenza-vaccination-form

Step 3: If prompted, sign in with your AUS credentials.

Step 4: Fill out the following details and click on Submit.

For further assistance, please email IT at [email protected] or call 06 515 2121.

Categorie(s):

Software and Online Services