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Blackboard Content Editor - Spell Check Issues

Posted on: 16 November, 2020 - 11:21

Blackboard have made improvements to the content editor on Thursday 5 November. The content editor is used across Blackboard when providing information to students, such...

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Access to Guides and ITFAQ links for Blackboard Collaborate Ultra

Posted on: 2 March, 2020 - 13:13

The Blackboard Collaborate Ultra Guide is for anyone who is looking to conduct online meetings. You can access the comprehensive guide by clicking ...

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How to add Bluepulse to an iLearn course.

Posted on: 24 September, 2020 - 12:26

Step 1: Log in to iLearn Step 2: Under 'My Courses' on the iLearn home page, select the Course which requires Bluepulse. Example, "My_Course_Waseem". Step...

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How to Send Blackboard Collaborate Attendance Records to your iLearn Course Site

Posted on: 16 September, 2020 - 10:32

Step 1 Turn on the Attendance Module in your course site. If you are unfamiliar with the Attendance module, you can get a full description...

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LockDown Browser is throwing this error to students: "Problem with the options for this exam". LockDown Browser dashboard shows no errors

Posted on: 12 September, 2020 - 15:05

This is due to a recent systems reconfiguration carried out by both Blackboard and Respondus. While they are working on a fix, here is the...

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After July 28, 2020: How to access Collaborate recordings and session reports for courses taught in Summer 2020 and before?

Posted on: 14 July, 2020 - 23:16

Starting July 28, 2020, our Blackboard Collaborate platform is moved from one cloud location to the other. That results in the absence of all old...

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Blackboard Instructor's Information for Fall 2020 courses on iLearn

Posted on: 21 May, 2020 - 15:19

This guide covers the following topics on getting ready to work with your iLearn course site in Fall 2020

New Course

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Bb Collaborate Ultra no longer works with LockDown Browser. Error message "Chrome 78 isn't supported"

Posted on: 19 July, 2020 - 17:06

Issue description Instructors who wish to monitor their students live during a LockDown Broswer exam adds a URL to a Bb Collaborate Session on the...

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Why one or more Respondus Monitor videos are not available in Class Results? Error message says "There is a problem with this video and cannot be processed"

Posted on: 8 July, 2020 - 14:55

When you see a student's result with an exclamation mark that means that the video of the attempt was incomplete and the thumbnail generation failed...

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How to ensure that images are still visible after the Test's "Display Until" time as expired.

Posted on: 30 June, 2020 - 12:33

Typically, when your "Display Until" time is set to expire before the end of the actual Test, the images within the Test will disappear. In...

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